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Joe Cecconi's Chrysler Complex

(675 reviews)
Visit Joe Cecconi's Chrysler Complex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–6:00pm
Sunday 10:00am–3:00pm Closed
New (716) 402-5563 (716) 402-5563
Used (716) 205-3763 (716) 205-3763
Service (716) 775-6256 (716) 775-6256

Reviews

(675 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Cecconi's Chrysler Complex from DealerRater.

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Excellent experience

This is my sixth new car buy I use Mark Shirback every time if you’re looking for a great Car guy I recommend him he has never steered me wrong

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great Recent Purchase!!!

I was 100% satisfied with the customer service that Khalil had provided ! He made This whole “Car Buying” thing seem like a piece of cake ! He was friendly, funny, and very experienced within his field. I completely recommend buying car or even simply talking to him about options you have. He seemed very upfront and honest with all his answers. Most importantly he listened to me! He understood I didn’t have a ton of money to put down at the moment, I told him exactly what I was looking for, and need to say the least he made things happen!!!!!! Looking forward to future business with this company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great place

I had a great experience buying a used car , when I went in there with negative equity and Mark shirback worked with me to make sure I got into something that I really fell in love with ! I will be returning in th future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sales and Service

I purchased several vehicles over the last 3 years and Ceconni's have never let me down. I've been to 11 dealerships and have found the best deals here. Sales people are great and the service with the included oil change program is terrific. Gary at service says what he means and means what he says when he promises to get your vehicle in and out ASAP. I never had a problem. "I'll Be Back!!!!!"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great car buying experience !!👍👍

I have bought 3 car's from Mark Shirback and have been very happy each time dealing with him... And I highly recommend him to be your next car dealership salesman... ?????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service

I always a great experience with Cecconi. The Team in service is kind, approachable, and prompt. The sales Team is down to earth and offers no pressure at all. 5-stars every trip up. Thanks for what you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best experience ever

When I got to the dealership I met with Gus. He was pleasant and made the buying process smooth. He was able to get me insurance as well. I will surely recommend him to my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent!

Such a great experience working with Pancho from Joe Cecconi’s. The sale was nice and quick and was very happy leaving there in my brand new ram with a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Revision to my previous review

I wrote a review after picking up my new car last night, I was so excited. The car is exactly what I wanted. I picked it up on a rainy, dark night. Obviously the outside was getting rained on so I didn't expect it to look amazing, but this morning when the sun came up I notice mud in the inside of car, and I know its not from me. There was mud on the handle of the glove compartment, mud on the lock on the door handle, there was mud on the underneath of the seat. The day they showed me the car there was mud all over the inside and they did have some of the spots clean but clearly not all of it was cleaned. I believe they take their vehicles to the Delta Sonic on Niagara Falls blvd near their dealership but Delta has never done a good detail on any car I have ever owned so I am shocked that Joe Cecconi's didn't make sure the car was perfect before letting me drive off the lot. Don't get me wrong, I was happy with Kahlil and my experience at Joe Cecconi's, just super disappointed that I had to clean my BRAND NEW CAR today (the day after I bought it)!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing service over all!

This is my third time buying/leasing from Pancho! Great people to work with, and just a great place over all. Walked out of there with a smile on my face every time! Will be back!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.