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Joe Cecconi's Chrysler Complex

(675 reviews)
Visit Joe Cecconi's Chrysler Complex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–6:00pm
Sunday 10:00am–3:00pm Closed
New (716) 402-5563 (716) 402-5563
Used (716) 205-3763 (716) 205-3763
Service (716) 775-6256 (716) 775-6256

Reviews

(675 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Cecconi's Chrysler Complex from DealerRater.

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Painless

This was our first time at Joe Cecconi's. We were nearing the end of our lease so I reached out to the salesmen that we previously dealt with at one of the largest dealerships in WNY. Long story short, apparently our business was not worth a call back from him as I felt I was doing more work to chase him down......We received a mailer from JC and decided to stop in. I scheduled an appointment and we were paired with a salesperson at random. My wife & I met Amy and from that initial meeting I knew she was the real deal. I cannot say enough good things about her. We told her what we were looking for, what was in our budget and some things on our wish list. Amy came back with a few different scenarios for us to choose from. She was extremely friendly, professional and I would recommend anyone in the market for a vehicle to go see her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

My husband wanted to trade in his car. We knew we were a little upside down and were told by a family member who works at another dealership that they couldn't get us into a new car. Not only did Amy and Joe get us into a new car, but a better car than we originally were looking at. They understood our budget and gave us many options to try to make it fit. Just remember to bring your keys and title, because you will drive out with a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience great salesman

My salesman Gus Hammmoud made buying my used truck simple and painless highly recommend him. Very personable when slight glitch with my lien release he worked thru trouble with no hiccups. See Gus he will give you a great deal on a great car or truck!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New CAR

Uncle Gus was very helpful with getting me a new car. I would recommend this dealership to anyone trying to get a new car. Thanks Uncle Gus

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mike wolfen is a xxxxxxx

Mike wolfen is a xxxxxxx manager who lies about contract deals just to make a sale. Nvr again!!! My payments are higher then what was agreed upon. The sales people here are deceitful especially mike wolfen

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a great day to drive off new

My salesman julian Santiago was the greatest . He helped me get out of my old truck and into my brand new 2018 Ram 1500 . 1st brand new truck of my life . All the guys in service including shawn Reardon took great care of me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience and great sales team!

I was in the market for a new van as a work vehicle and found the van I was interested in here. I had delt with Tim from commercial sales and was treated with the up-most respect and kindness I have ever experienced at a dealer. The price was up front, very reasonable with no surprises what so ever. What I was told was what I paid no gimmicks or bologna. I will be coming back to this dealership for all my future car needs because i was not just a customer here I had been treated like a friend! Thank You Tim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2018 Jeep Wrangler purchase

Renee Cambell was excellent to work with. She was patient thorough, answered all my questions and was a wonderful professional ! Joe Cecchoni is lucky to have her on their sale team. Thank you! Love my Wrangler.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

Renee was very knowledgeable about the vehicle I wanted and extremely helpful in facilitating the transaction. She was very nice and respectful and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just awesome

The best place to buy a car. Being a new comet to the country without credit, the team of people really helped me get a loan a d buy a car. I am buying next car from you again for my wife.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.