Reviews
Renee Campbell
Was a absolutely pleasure. if you need help finding your dream car she is the girl to go to. She makes you feel comfortable, put you in the best automobile that fit your pay rate and fit your style. Thank you Renee xoxo
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience
My wife and I were in the market for a pre-owned SUV or crossover. We called Mark and asked him to keep an eye out for a vehicle. He called us and showed us several Jeeps. He was very helpful in pointing out the features of each vehicle he showed us. He was knowledgeable, professional and friendly and got us the deal we were looking for. This is the second Jeep we purchased from Mark and both times we were very pleased. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much, we appreciate your business and the feedback!
FIXED
We had some problems with buying a car but the General Manager is a good guy and took care of them for us even in areas that he didn't have to.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We certainly appreciate your business and your patience. We know that you were frustrated by the concerns that you ran across, and appreciate you taking the time to update that those concerns were addressed. Please call, email, or stop by any time!
Renee Campbell
Renee was very helpful and understanding of our personal situation. She was very helpful in getting us qualified for a double lease. Not once did she ever try to force anything on us and she answered every question we had. I would recommend anyone in the market for a vehicle to come and see Renee at Joe Cecconis Chrysler in Niagara Falls.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pancho
We'll never go to anyone else again. Pancho is the best! Tells it like it is and he took care of everything even with the Vin number glitch. Love my new Jeep!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much, Pancho is typically very popular with his customers. Please let us know how we can help in the future!
Bottom Feeder
This dealer is a bottom feeder. Any good review I suspect was written by their own people. They offered me such a low trade value the three times in ten year visits. That I thought maybe I was at Dave Smith ford. I even had another dealer offer in hand. Signed by the other dealer. They told me all three visits what they could not do. Yet promised the world to get me to come in. I mean come on. They offered 2500 for a vehicle trade I already was offered 11 grand for at West Herr. They offered for a 08 Colorado in 09- or 10- 4500. I received14,300 from Paddock.These scam artists actually tried to convince me what a great deal they were offing me. I just seen a 06 Colorado they are asking around 10 grand. The darn truck has a 1500 dollar trade value. Plus, what dealer even has an old clunker like that on their lot? My suggestion is do your homework. Get the real trade value from NADA where you can itemize your value. All dealers offer base quotes. They don't pay for low mileage but deduct for high mileage. They don't pay for add-on s, but charge you huge for them. However, it has been my displeasure to have visited this dealer. They broke all over the phone agreements. And offered me far less than the KBB Car Power dealer book. That is a huge rip off for the public. My advise is you decide. All I know is I will never come to Joe Cecconi's again. I just don't need the stress that this xxxxxx House has to offer. My name is Donald R Wolff JR. I own my reviews.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We appreciate your feedback regarding our store. Your emails make for interesting reading upon arrival at work. In fact, we often find that the most productive correspondence that we receive is composed after 3am by people with login names like "Jolly Wanker." We are very sorry to hear that we will be missing out on the pleasure of having you visit us in the future. Please feel free to call anytime (although we close at 9pm), or email us at your convenience if you have anything additional you would like to share.
Highly recommend Julian Pancho Santiago!
First off, Not only is Julian good salesman and a nice guy.. he puts up with my spouse..Lol. he knows what I mean!! My husband and I have purchased several vehicles from Julian (Pancho),. We will continue to do so for years to come. Thank you Pancho for all you've done for us! The Lewczyk Family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
Dealt with the service manager regarding a service issue we were having with our vehicle. We were treated wonderfully and had excellent service. We would definitely revisit this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback, our service team works very hard to satisfy their customers - they're there for you 7 days a week!
Will work things out if you have a problem
Originally I was slightly mad after a few things went wrong but I would like to thank in specific Robert Barba. He worked out all my problems and allowed me to speak my mind on my frustration and thank you to him and Chris in service for fixing all my problems. Thankyou again guys.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Renee Campbell
She was the most helpful out of anyone from the dealer. She worked quickly and was able to give me the best deal. I would highly reccomend her to anyone looking into buying a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase