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Grinwald Ford, Inc.

(680 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Kyle ( Sales ) and John ( Finance ) were fantastic to

Kyle ( Sales ) and John ( Finance ) were fantastic to work with and stayed after hours to finish the deal. Previous experiences with other dealerships made me hesitant to go to a dealership again, but will look forward to buying from Grinwald Ford again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were very impressed with Kyle.

We were very impressed with Kyle. He was courteous, friendly, and helpful. Would definitely recommend Grinwald Ford and Kyle. They were very fair priced and there were no hidden fees as seen with other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good overall experience.

Good overall experience. I explained what I wanted and Kyle worked with me to make sure that I got that. We were both very up front with each other.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were great to talk to and deal with.

They were great to talk to and deal with. Very accommodating to my concerns. They were very helpful with minor problems. I would definitely recommend them. I would also buy another vehicle from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dave and John walked us through a difficult sale.

Dave and John walked us through a difficult sale. We want to thank them both for their patience and professionalism. I know that we came away with a fair deal and the Service department is second to none. Thanks again for your help with understanding the tech features and financing options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My husband was a Chevy man.

My husband was a Chevy man. I’m a Ford lady. I told him try Grinwald because I do my business there and bought my car there. He tried a Ford truck out and now he’s a Ford man!! John was very compromising and not a high powered salesmen! Thank you for making our purchase go smoothly!❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a pleasure to meet Dave and to see John Grinwald

It was a pleasure to meet Dave and to see John Grinwald again after many years..Everyone was extremely polite and made the purchase of my vehicle easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Everyone was so kind, helpful and polite.

Everyone was so kind, helpful and polite. We looked at lot, inquired about a vehicle, and drove it home same day! Everyone made the entire process painless. Great job guys at Grinwald!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome salesman,family owned business really gives that

Awesome salesman,family owned business really gives that really gives personal touch. I've bought a lot of vehicles over the years but this purchase was probably the best sales experience I've ever had. The finance guy was great too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Smooth and easy process.

Smooth and easy process. Salesman was very responsive and listened to our needs. Finance did a great job to get us the best possible interest rate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.