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Grinwald Ford, Inc.

(692 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(692 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Awesome salesman,family owned business really gives that

Awesome salesman,family owned business really gives that really gives personal touch. I've bought a lot of vehicles over the years but this purchase was probably the best sales experience I've ever had. The finance guy was great too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Smooth and easy process.

Smooth and easy process. Salesman was very responsive and listened to our needs. Finance did a great job to get us the best possible interest rate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service found my water pump had failed.

Service found my water pump had failed. Said 3 or 4 days. It was done overnight. Angel was great to work with!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Our experience with Dave and grinwald was amazing and

Our experience with Dave and grinwald was amazing and would recommend anyone to this experience and dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Grinwald went over and above what you would normally

Grinwald went over and above what you would normally expect a dealer to do, especially Kyle our salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very happy with the service I received as Grinwald Ford.

Very happy with the service I received as Grinwald Ford. From Kyle the sales rep to the finance department, the service was top notch! I love the low pressure sales approach and friendly service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very happy with the service and the assistance.

Very happy with the service and the assistance. The explanation of the new things I have to learn about was well presented. Been a customer for years and have never been unhappy. Kyle was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been a customer of Grinwald Ford for a little over

I have been a customer of Grinwald Ford for a little over 5 years now and they have always been the most professional and helpful team. We ordered our 2022 Bronco in August of 2021 and even though it took a little bit longer than expected, it was well worth the wait! Kyle and Chelsea were amazing. Helpful and always greeted us with a smile. Thank you to all who helped us get into our dream car. <3

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were very pleased with our experience at Grinwald

We were very pleased with our experience at Grinwald Ford! Dave Delkamp was very down to earth, personable, friendly and knowledgeable. He wasn’t pushy and was super helpful and patient while we decided between multiple Escapes. Thank you for making our car buying experience so enjoyable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It almost made it worthwhile to spend $50,000!

It almost made it worthwhile to spend $50,000! Dave was -oh- like talking with a friend!!! We worked "together" to build my new truck which made it a more enjoyable experience. Everyone was friendly - even the people I didn't actually work with. They all welcomed my little girl, Cynnimin. My son worked with the service department 5 - 6 years ago and said good things about it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.