Skip to main content

Grinwald Ford, Inc.

(692 reviews)
Visit Grinwald Ford, Inc.
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Inventory

See all 107 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
Grinwald Ford Specializes in New and Certified Pre-Owned Vehicles! Even if you did not buy your vehicle from us we would like to service and maintain your vehicle. We have a great service department and Quick Lane that is always ready to help you with any vehicle issue you may be experiencing. We can prefrom routine maintence on all makes and models. We also do Ford warranty work and our techs are Ford Certified

Our goal is to provide the best ownership experience you'll ever have. That means high customer satisfaction both during the sales process and delivering a world class service experience while you own your car.
A Smile with Every Mile!!

Service center

Phone number (920) 545-2119

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(692 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service Rachel was awesome so was John fixed the

Great service Rachel was awesome so was John fixed the first time will recommend Thanks

Great service Rachel was awesome so was John fixed the

Great service Rachel was awesome so was John fixed the first time will recommend Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Nick~ Thank you for taking the time to leave a review highlighting our Service Team! They work very hard to provide our customers with only the best there is to offer! It's wonderful to hear that Rachel Smith and Jon Pautz helped to make your experience a positive one. Thank you for your business 😊

Show full review

Everyone there has always been very pleasant and helpful

Everyone there has always been very pleasant and helpful to me. I would recommend you to anyone

Everyone there has always been very pleasant and helpful

Everyone there has always been very pleasant and helpful to me. I would recommend you to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello~ Thanks so much for taking the time and leaving us a 5 star review! Our team of professionals is dedicated to providing the best customer service possible. We appreciate your business! 😊

Show full review

Ralph is great.

Ralph is great. I wish I had a Ralph at some of my other life business interactions!

Ralph is great.

Ralph is great. I wish I had a Ralph at some of my other life business interactions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi~ Thank you so much for taking the time to leave this review highlighting our Quick Lane. We are thrilled that you are enjoying your experiences with Ralph, he is well versed and a great asset to our team! We appreciate your business!

Show full review

Grimwald Ford is the best place for vehicle service.

Grimwald Ford is the best place for vehicle service. The staff is 2 nd to no one. A great place to get your vehicle serviced. The most pleasant people to be around. Always honest with the customers. Friendly staff.

Grimwald Ford is the best place for vehicle service.

Grimwald Ford is the best place for vehicle service. The staff is 2 nd to no one. A great place to get your vehicle serviced. The most pleasant people to be around. Always honest with the customers. Friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ken! We would like to thank you for your recommendations and fantastic review! Our team of professionals are always working hard to provide the best service there is. We appreciate your business! 😀

Show full review

Great staff…phone calls promptly answered.

Great staff…phone calls promptly answered. Facility is clean and welcoming. The location is easily accessible.

Great staff…phone calls promptly answered.

Great staff…phone calls promptly answered. Facility is clean and welcoming. The location is easily accessible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good Morning~ Thank you for taking the time to leave this great review about our dealership! We appreciate your business! 😊

Show full review

Quick to the point for the work, that needed to be done

Quick to the point for the work, that needed to be done with enjoyable chitchat after business has been handled

Quick to the point for the work, that needed to be done

Quick to the point for the work, that needed to be done with enjoyable chitchat after business has been handled

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello~ Thank you for taking the time to leave us a 5 star review highlighting our Service Team! We appreciate your business! 😊

Show full review

They knew of warranty work that needed to be done and

They knew of warranty work that needed to be done and should have informed me updates weren't available at this time. Was waste of my time and there's communication needs to be better. Everyone was nice and have had good service in past just lacking Communcation.

They knew of warranty work that needed to be done and

They knew of warranty work that needed to be done and should have informed me updates weren't available at this time. Was waste of my time and there's communication needs to be better. Everyone was nice and have had good service in past just lacking Communcation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I am so sorry to hear you were not happy with your experience here. I did follow up on the recalls you had outstanding. One of the three recalls required us to have your vehicle here in the shop before we could tell if futher action needed to be taken. I don't know if that was fully communicated to you when you were here. If not, I am really sorry about that! Thank you for servicing here and if you have further questions feel free to reach out to me directly.- Chelsea 920-261-1800

Show full review

I only had dealings with Kyle Strauss, John and Chelsea

I only had dealings with Kyle Strauss, John and Chelsea Grinwald. All three were excellent to deal with. I highly recommend Grinwald based upon my experience with them.

I only had dealings with Kyle Strauss, John and Chelsea

I only had dealings with Kyle Strauss, John and Chelsea Grinwald. All three were excellent to deal with. I highly recommend Grinwald based upon my experience with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Bryan & Beverly~ We appreciate you taking the time to leave us a 5 star review! Thank you for making the trip up to visit us. Our team of professionals is dedicated to provide the best customer service there is! Enjoy your new Ford F150 XLT. 😊

Show full review

Mr. Schmidt knows what he’s talking about when you talk

Mr. Schmidt knows what he’s talking about when you talk to him about cars. He’s always got an answer to my questions and if he can’t pull the knowledge off the top of his head. He’s always willing to look it up to help you. He's the reason I keep coming back.

Mr. Schmidt knows what he’s talking about when you talk

Mr. Schmidt knows what he’s talking about when you talk to him about cars. He’s always got an answer to my questions and if he can’t pull the knowledge off the top of his head. He’s always willing to look it up to help you. He's the reason I keep coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi~ Thank you for taking the time to leave this wonderful review highlighting our Quick Lane Manager, Ralph Schmidt! We are thrilled you enjoy your experiences with Ralph. He is a wealth of knowledge and we are lucky to have him at Grinwald Ford! We appreciate your business! 😀

Show full review

Great to work with and I will return!

Great to work with and I will return! Looking forward to the next time. Also Dave Delkamp was a great help.

Great to work with and I will return!

Great to work with and I will return! Looking forward to the next time. Also Dave Delkamp was a great help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Larry~ We appreciate the 5 star review! Thanks for taking the time. Our staff of professionals are always here to make your visits go smooth. See you again soon! 😀

Show full review
See all 692 reviews