Reviews
It was great service! I was kept informed of the progress of my repair, Rachel accommodated a loner vehicle so I did not have to worry about being without my truck
It was great service! I was kept informed of the progress of my repair, Rachel accommodated a loner vehicle so I did not have to worry about being without my truck
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always helpful getting me in as soon as possible and picking up and dropping my car off at the hospital where I work , which is close to the dealership and very convenient.
Always helpful getting me in as soon as possible and picking up and dropping my car off at the hospital where I work , which is close to the dealership and very convenient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mara! Thank you for your wonderful review. We are glad that your experience with us has been effortless. Your kind words mean a lot to us and we are happy to know that we continue to meet your expectations. 😊
I waited for over an hour for an oil change which I thought was long time.
I waited for over an hour for an oil change which I thought was long time.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
The service is great. Everyone is friendly I like bringing my car back. Question get answered just a great place
The service is great. Everyone is friendly I like bringing my car back. Question get answered just a great place
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Les! Thank you for taking the time share your wonderful comments. Ralph and everyone in Quick Lane strive to keep your experiences with us as friendly and efficient as possible. We look forward to serving you again soon. 😊
Very friendly staff, and they always take good care of us. My family has been going to Grinwald for 40 years! Ralph and Laurie do a great job in the Qiuk Lane. The regular service department is great as well.
Very friendly staff, and they always take good care of us. My family has been going to Grinwald for 40 years! Ralph and Laurie do a great job in the Qiuk Lane. The regular service department is great as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chad! It's awesome to hear you feel well taken care of every time you are here. We are delighted that you chose us to help you get ready for winter with a new set of tires. Your kind words and recognition of our team members are greatly appreciated. As a long-time customer, we look forward to seeing you again. 👍
Oil change dropped off and picked up The experience was me just dropping truck off and picking it up after work was completed was no hassle and done in timely manner
Oil change dropped off and picked up The experience was me just dropping truck off and picking it up after work was completed was no hassle and done in timely manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Dave! Our Service Team thanks you for your 5-star review. We know your time is valuable and we are happy that everything went quickly and smoothly. 😊
Always helpful and so kind! Trustworthy honest service! I recommend to everyone for their auto service.
Always helpful and so kind! Trustworthy honest service! I recommend to everyone for their auto service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Susan, it means a lot to us that you took the time to share your thoughts with the rest of our community and us. You've left a smile on the faces of our team with these kind words! 😊 We are happy that Ralph and our Quick Lane team were chosen to help you get your Explorer ready for winter! We look forward to seeing you at your next visit.
They always get me in In a timely manner and are very pleasant. They let my dogs come for a visit also!
They always get me in In a timely manner and are very pleasant. They let my dogs come for a visit also!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Barbara, Thank you for leaving us a positive review! We appreciate you picking us to service and maintain your Ford Fusion and we are happy that we have a comfortable place for you and your canine family members to visit in the process! 🐶
Great customer service that was very friendly, courteous, on time, on target, on the spot.
Great customer service that was very friendly, courteous, on time, on target, on the spot.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
David, Thank you for taking the time to leave such a positive review for our Quick Lane team! We feel blessed that you choose us to help keep your F350 serviced and ready to go on whatever journey is in store for you! 😊
Manny was a pleasure to work with and did a great job helping me with my truck purchase. Chelsea was super and made sure all the financing and title paperwork was in order. Great people and a great team at Grinwald Ford. I really appreciated the excellent service!
Manny was a pleasure to work with and did a great job helping me with my truck purchase. Chelsea was super and made sure all the financing and title paperwork was in order. Great people and a great team at Grinwald Ford. I really appreciated the excellent service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Bruce, Thank you for your 5-Star review and for making your new purchase with us! Manny and Chelsea were so happy to work alongside of you to help you find your new silver F150. Your feedback means so much to us and we are grateful that you chose us! We look forward to being able to assist you with whatever you may need in the future! 😊