Reviews
Great service Rachel was awesome so was John fixed the
Great service Rachel was awesome so was John fixed the first time will recommend Thanks
Great service Rachel was awesome so was John fixed the
Great service Rachel was awesome so was John fixed the first time will recommend Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Nick~ Thank you for taking the time to leave a review highlighting our Service Team! They work very hard to provide our customers with only the best there is to offer! It's wonderful to hear that Rachel Smith and Jon Pautz helped to make your experience a positive one. Thank you for your business 😊
Everyone there has always been very pleasant and helpful
Everyone there has always been very pleasant and helpful to me. I would recommend you to anyone
Everyone there has always been very pleasant and helpful
Everyone there has always been very pleasant and helpful to me. I would recommend you to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello~ Thanks so much for taking the time and leaving us a 5 star review! Our team of professionals is dedicated to providing the best customer service possible. We appreciate your business! 😊
Ralph is great.
Ralph is great. I wish I had a Ralph at some of my other life business interactions!
Ralph is great.
Ralph is great. I wish I had a Ralph at some of my other life business interactions!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi~ Thank you so much for taking the time to leave this review highlighting our Quick Lane. We are thrilled that you are enjoying your experiences with Ralph, he is well versed and a great asset to our team! We appreciate your business!
Grimwald Ford is the best place for vehicle service.
Grimwald Ford is the best place for vehicle service. The staff is 2 nd to no one. A great place to get your vehicle serviced. The most pleasant people to be around. Always honest with the customers. Friendly staff.
Grimwald Ford is the best place for vehicle service.
Grimwald Ford is the best place for vehicle service. The staff is 2 nd to no one. A great place to get your vehicle serviced. The most pleasant people to be around. Always honest with the customers. Friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ken! We would like to thank you for your recommendations and fantastic review! Our team of professionals are always working hard to provide the best service there is. We appreciate your business! 😀
Great staff…phone calls promptly answered.
Great staff…phone calls promptly answered. Facility is clean and welcoming. The location is easily accessible.
Great staff…phone calls promptly answered.
Great staff…phone calls promptly answered. Facility is clean and welcoming. The location is easily accessible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Morning~ Thank you for taking the time to leave this great review about our dealership! We appreciate your business! 😊
Quick to the point for the work, that needed to be done
Quick to the point for the work, that needed to be done with enjoyable chitchat after business has been handled
Quick to the point for the work, that needed to be done
Quick to the point for the work, that needed to be done with enjoyable chitchat after business has been handled
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello~ Thank you for taking the time to leave us a 5 star review highlighting our Service Team! We appreciate your business! 😊
They knew of warranty work that needed to be done and
They knew of warranty work that needed to be done and should have informed me updates weren't available at this time. Was waste of my time and there's communication needs to be better. Everyone was nice and have had good service in past just lacking Communcation.
They knew of warranty work that needed to be done and
They knew of warranty work that needed to be done and should have informed me updates weren't available at this time. Was waste of my time and there's communication needs to be better. Everyone was nice and have had good service in past just lacking Communcation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I am so sorry to hear you were not happy with your experience here. I did follow up on the recalls you had outstanding. One of the three recalls required us to have your vehicle here in the shop before we could tell if futher action needed to be taken. I don't know if that was fully communicated to you when you were here. If not, I am really sorry about that! Thank you for servicing here and if you have further questions feel free to reach out to me directly.- Chelsea 920-261-1800
I only had dealings with Kyle Strauss, John and Chelsea
I only had dealings with Kyle Strauss, John and Chelsea Grinwald. All three were excellent to deal with. I highly recommend Grinwald based upon my experience with them.
I only had dealings with Kyle Strauss, John and Chelsea
I only had dealings with Kyle Strauss, John and Chelsea Grinwald. All three were excellent to deal with. I highly recommend Grinwald based upon my experience with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bryan & Beverly~ We appreciate you taking the time to leave us a 5 star review! Thank you for making the trip up to visit us. Our team of professionals is dedicated to provide the best customer service there is! Enjoy your new Ford F150 XLT. 😊
Mr. Schmidt knows what he’s talking about when you talk
Mr. Schmidt knows what he’s talking about when you talk to him about cars. He’s always got an answer to my questions and if he can’t pull the knowledge off the top of his head. He’s always willing to look it up to help you. He's the reason I keep coming back.
Mr. Schmidt knows what he’s talking about when you talk
Mr. Schmidt knows what he’s talking about when you talk to him about cars. He’s always got an answer to my questions and if he can’t pull the knowledge off the top of his head. He’s always willing to look it up to help you. He's the reason I keep coming back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi~ Thank you for taking the time to leave this wonderful review highlighting our Quick Lane Manager, Ralph Schmidt! We are thrilled you enjoy your experiences with Ralph. He is a wealth of knowledge and we are lucky to have him at Grinwald Ford! We appreciate your business! 😀
Great to work with and I will return!
Great to work with and I will return! Looking forward to the next time. Also Dave Delkamp was a great help.
Great to work with and I will return!
Great to work with and I will return! Looking forward to the next time. Also Dave Delkamp was a great help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Larry~ We appreciate the 5 star review! Thanks for taking the time. Our staff of professionals are always here to make your visits go smooth. See you again soon! 😀