[{"id":299108,"personPtyId":38257113,"firstName":"Bill","lastName":"Maron","titleText":"Sales Consultant","shortBioText":"I started with Grinwald Ford after taking an early retirement after 38 years in the electronics industry. I have always been interested in vehicles and love talking with people. I create a low pressure atmosphere to provide my customer with the best deal and customer service possible. I believe it is extremely important to treat others as I would like to be treated.\r\nIn my free time I am active in city government and enjoy driving our Corvette or Harley, hunting, spending time with my grandchildren, and spending time up north.","emailTxt":"billmaron@grinwaldford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":193,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6078/employees/9bfdeb204c76.jpg","drDealerId":6078,"dealerEmpStartDtUtc":"1409529600","industryStartDtUtc":"1409529600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":345059,"personPtyId":38263003,"firstName":"John","lastName":"Foltz","titleText":"F&I Manager","emailTxt":"jfoltz@grinwaldford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":181,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6078/employees/423727d36e45.jpg","drDealerId":6078,"dealerEmpStartDtUtc":"1464739200","industryStartDtUtc":"607392000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":299107,"personPtyId":38262366,"firstName":"Chad","lastName":"Wickert","titleText":"Sales Consultant","shortBioText":"I have been selling vehicles with Grinwald Ford since October of 1998. Talking is definitely one of my strong suits so I guess I am in the right place. My extensive knowledge and straightforward personality will help you find exactly what you are looking for without any surprises. Come see me any day of the week except Friday because that is my golfing day!","emailTxt":"chadwickert@grinwaldford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":88,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6078/employees/0cc4bb620342.jpg","drDealerId":6078,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":300584,"personPtyId":38261715,"firstName":"Todd","lastName":"Loeber","titleText":"Service Manager","shortBioText":"My name is Todd and I have been the Service Manager at Grinwald Ford for 14 years. In all, I have been in the automotive business for over 24 years and really take pride in what I do. I grew up in Watertown and I am grateful to have the opportunity to raise my own family here. In our free time my wife Amy and I stay very busy with our 3 boys, one currently in college and the other two attending Watertown High School.","emailTxt":"service@grinwaldford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6078/employees/332386ca2d4e.jpg","drDealerId":6078,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":299104,"personPtyId":38259959,"firstName":"Andy","lastName":"Grinwald","titleText":"New Car Manager/Human Resources","shortBioText":"I'm excited to help you find the best value for you next vehicle purchase in a low-pressure, friendly and forthright manner. Outside of work, I enjoy spending time with my wife, Kim, and daughters Tahlia & Evelina on our many adventures. I spend my spare time playing golf and playing the piano.","emailTxt":"andyg@grinwaldford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6078/employees/893327f3f3ec.jpg","drDealerId":6078,"dealerEmpStartDtUtc":"1364774400","industryStartDtUtc":"1117584000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":298372,"firstName":"Chelsea","lastName":"Grinwald","titleText":"Marketing/Internet Manager","shortBioText":"I have been working in the family business full time since December of 2010. I am currently managing our internet department and I also work as a back up in the finance office. Outside of work I enjoy playing volleyball, spending time with my pets, and snowmobiling! We pride ourselves in creating an enjoyable car buying experience here at Grinwald Ford. Come see for yourself!","emailTxt":"chelseag@grinwaldford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":86,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6078/employees/b5ba9bf63890.jpg","drDealerId":6078,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":299106,"firstName":"John","lastName":"Munzel","titleText":"Sales Manager/Sales Consultant","shortBioText":"John is a Ford Sales Award Winner who has been selling vehicles since 1983. His extensive knowledge and high customer satisfaction has given him a great deal of repeat business and referrals from previous customers. John is a lifelong resident of Watertown and the proud father of two kids and 3 grandsons!","emailTxt":"johnmunzel@grinwaldford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6078/employees/da64749c7df3.jpg","drDealerId":6078,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":299103,"personPtyId":38262299,"firstName":"John","lastName":"Grinwald","titleText":"Owner","emailTxt":"johng@grinwaldford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6078/employees/666c1268bd64.jpg","drDealerId":6078,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":300607,"firstName":"Joe","lastName":"Kundinger","titleText":"Service Advisor","shortBioText":"I started at Grinwald Ford in March of 2014 after over 25 years with a dealership in Madison. I still live in Madison and enjoy spending my free time between entertaining my pets ( 1 dog and an Amazon parrot) and reading fiction novels. I love what I do and I am ready to assist you with any of your service needs!","emailTxt":"placeholder1@placeholder.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6078/employees/a2c12b1bcb88.jpg","drDealerId":6078,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":303848,"firstName":"Ralph","lastName":"Schmidt","titleText":"Quick Lane Manager","shortBioText":"I have been a part of the Auto Repair business for over 43 years...owning my own shop for 38 of those years. I enjoy what I do so much that an early retirement just wasn't for me. I love working with people so assisting them in getting back on the road safe gives me a great sense of achievement! In my free time I enjoy riding my Harley and spending time with my wife and 2 daughters.","emailTxt":"quicklane@grinwaldford.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6078/employees/a7975b90dc0e.jpg","drDealerId":6078,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":599827,"firstName":"Kyle","lastName":"Strauss","titleText":"Sales Consultant/Internet Specialist","emailTxt":"kyle@grinwaldford.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6078/employees/7931061be6b6.jpg","drDealerId":6078,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":300605,"firstName":"Ian","lastName":"Swinson","titleText":"Service Advisor","shortBioText":"Hello! My name is Ian and I am a service advisor at Grinwald Ford. I have been working in the auto industry for about 6 years and also enjoy working on vehicles in my spare time. Although I didn't grow up in Wisconsin I have been a part of this community for 17 years and think of it as home. I look forward to getting the chance to assist you with all your service needs!","emailTxt":"placeholder@placeholder.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6078/employees/96d73f809a92.jpg","drDealerId":6078,"certifiedEmployee":false,"deptDscrp":"Service"}]

Grinwald Ford, Inc.

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Grinwald Ford, Inc. Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Grinwald Ford Specializes in New and Certified Pre-Owned Vehicles! Even if you did not buy your vehicle from us we would like to service and maintain your vehicle. We have a great service department and Quick Lane that is always ready to help you with any vehicle issue you may be experiencing. We can prefrom routine maintence on all makes and models. We also do Ford warranty work and our techs are Ford Certified

...



Our goal is to provide the best ownership experience you'll ever have. That means high customer satisfaction both during the sales process and delivering a world class service experience while you own your car.

"A Smile with Every Mile!!"

Service

Oil, Filter Change

$27.95 and up*

Tire Rotation

$17.5 and up*

Wheel Balance

$39.95 and up*

Coolant System Service

$112.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
387 lifetime reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 15, 2019

    This is the second vehicle I have purchased from Grinwald. I am loyal to businesses that take care of me and Grinwald does it every time!! I appreciate... everyone's help with my latest purchase, especially Chad, Bill and John. They all were patient with me when I had questions but also made the final process smooth and painless. I just want to say thank you!! Beyond this purchase I have been coming to their service center for my last Ford and again everyone is excellent! They keep me coming back!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for being a loyal customer with us! We really do appreciate your business!! Glad you had another good experience with us, we will be more th...an happy to help you again down the road.


    Worked with:
    Bill Maron

    Sales Consultant

    (5.0) 193 reviews

    John Foltz

    F&I Manager

    (4.9) 181 reviews

    Chad Wickert

    Sales Consultant

    (5.0) 88 reviews

    Todd Loeber

    Service Manager

    (5.0) 48 reviews

    Joe Kundinger

    Service Advisor

    (4.7) 34 reviews

  • 5.0 out of 5
    October 2, 2019

    Will totally buy again more future commercial trucks for our business they were so friendly to work with and chad explain to me all the new upgrades on... the new Ford F-350 👌🏻

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business, we will be more than happy to help you down the road! Enjoy your new truck!


    Worked with:
    John Foltz

    F&I Manager

    (4.9) 181 reviews

    Chad Wickert

    Sales Consultant

    (5.0) 88 reviews

  • May 12, 2013

    the salesman listen to your needs in a vehicle and if they don't have it they'll look for it on the internet and get it for you. also salesman John Coughlin... is very intuitive to your needs and preferences in a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 30, 2019

    The dealership is open late on Thursdays Which is a great thing for me. why it was such a great experience is that they stood and took time for me.... To explain why and what I was looking for and help guide me towards the vehicle not only I wanted but fit best in my payments I was able to come in and test drive my car talk to them and fill out paperwork around 730/ 8 pm at night. Like I said in the title it my great experience

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad you had a great experience here at Grinwald Ford! We have no problem staying late for any of our customers because they deserve the best s...ervice! Thank you for the review and enjoy your new ride!


    Worked with:
    Bill Maron

    Sales Consultant

    (5.0) 193 reviews

  • 5.0 out of 5
    September 27, 2019

    Ford F-150 trucks are very dependable and I have no major problems with any of the trucks that I have purchased. Excellent sales and service keeps me... coming back.

    5.0 out of 5
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    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank You for your business! We really do appreciate your loyalty!!! Enjoy your new truck!


    Worked with:
    Chad Wickert

    Sales Consultant

    (5.0) 88 reviews

  • 5.0 out of 5
    September 23, 2019

    Great family owned dealership. Found the vehicle I was looking for and worked hard to close the deal. Impressed they gave Kyle Strauss, the first new vehicle... sale for him, the freedom to work with the customer only stepping in when was time to finalize tbe paperwork. They also found us financing that was more favorable than what we had bought to the table. Overall a good experience.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review Jay, it was a pleasure working with you! Glad we could find you the exact truck you wanted that fit your needs. We really do app...reciate your business!!


    Worked with:
    John Foltz

    F&I Manager

    (4.9) 181 reviews

    Andy Grinwald

    New Car Manager/Human Resources

    (5.0) 23 reviews

    Kyle Strauss

    Sales Consultant/Internet Specialist

    NOT RATED

  • 5.0 out of 5
    September 21, 2019

    Professional service from start to finish. Great overall experience. Kyle was helpful and patient in assisting me choose the right vehicle. John did... a great job finding me a great rate and made the financing experience painless.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad that you found a vehicle that was right for you! Thank you for your business!!


    Worked with:
    John Foltz

    F&I Manager

    (4.9) 181 reviews

    Kyle Strauss

    Sales Consultant/Internet Specialist

    NOT RATED

  • 5.0 out of 5
    September 20, 2019

    I have been dealing with Grinwald Ford for a very long time. I have had 2 explorers and now I have had 3 escapes. I have dealt with Chad Wickert for every... one . He is the best!!!. I would not go to anyone else. He loves what he does and he knows is stuff and he makes you feel so comfortable and he answers you questions even if they seem stupid at times. John Foltz is also great . He makes signing all those papers a breeze. Thank you Chad and John as usual a great experience. No other dealership would bend over backwards like Grinwald Ford and there employees from sales reps, financing, service, and the girls at front desk. Everyone there is great!!!. I appreciated them all.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Foltz

    F&I Manager

    (4.9) 181 reviews

    Chad Wickert

    Sales Consultant

    (5.0) 88 reviews

  • 5.0 out of 5
    September 6, 2019

    Bill was great. No pressure; quickly answered our questions; found a match of what we wanted. Laid out all costs with no surprises and not having to... run to a higher up to consult like at other dealerships.

    Not Applicable
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    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill is a great member of our sales team. Glad you chose Grinwald for your purchase!


    Worked with:
    Bill Maron

    Sales Consultant

    (5.0) 193 reviews

  • 5.0 out of 5
    August 30, 2019

    Nice vehicles, detailed well, fair prices, and great customer service. Sales people were helpful, honest, and did not pressure. It was a very easy and... enjoyable buying experience.

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business! Glad we could make your car buying experience enjoyable!!


    Worked with:
    Bill Maron

    Sales Consultant

    (5.0) 193 reviews

    John Foltz

    F&I Manager

    (4.9) 181 reviews

    Chad Wickert

    Sales Consultant

    (5.0) 88 reviews

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