Reviews
Kind, knowledgeable, and helpful staff Adam in the
Kind, knowledgeable, and helpful staff Adam in the service department was very helpful and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that Adam provided you with excellent service! Thank you for taking the time to leave us a great review. We appreciate your support! - The Garber Buick Team
I never like to score less than a five.
I never like to score less than a five. I really like this Garber dealership! I received a call that the part for my vehicle was in the week before. I scheduled an appointment for 9:30am the following week. I drove my husband's vehicle to work. He took mine to dealership at 9:30. After waiting a bit, they offered to drive him home. I called later in the afternoon: they should be working on it soon...my husband received call later. Right box, wrong part. Came and got him around 4:30pm. No ETA on the correct part. I am so bummed. It's a 2021. I've already been waiting for another part for over 2 months. Obviously these aren't vital parts to be able to drive the vehicle, but I use these broken pieces. Not the dealership fault, but the factory, how can you build a vehicle and not have parts available for repair? Except for it taking all day to realize they had the wrong part.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Maryck0829, we appreciate your feedback and understand your frustration with the delay in receiving the correct part for your vehicle. While this issue may be beyond our control as a dealership, we apologize for any inconvenience it has caused you. We will continue to work closely with the factory to ensure a timely resolution. If there is anything more we can do to assist you during this process, please don't hesitate to reach out. Thank you, Ken Jezowski Service Manager (989) 497-4444
The service department treats me very well whenever I
The service department treats me very well whenever I bring my Enclave in for scheduled maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I’m thrilled to hear that we provided you with exceptional service, something we always strive for at Garber Buick.
Everyone I came in contact with was so friendly and
Everyone I came in contact with was so friendly and helpful! They truly take care of their customers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to hear that you had a friendly and helpful experience with our team at Garber Buick! Thank you for taking the time to leave us such a positive review. We appreciate your support and look forward to serving you again in the future!
I appreciate the clean environment to chill in when
I appreciate the clean environment to chill in when waiting for my service. Great Job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for choosing Garber Buick for your vehicle service needs.
Great service always on time when you need them that
Great service always on time when you need them that Mike is a great guy will return to do business
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that you had a great experience with our service team, JWRIGHT201921! Mike is indeed an amazing member of our staff. Thank you for choosing Garber Buick, and we look forward to serving you again in the future!
Great service
Great service!!! I was really impressed by the great care I was given! I will definitely be recommending Matt to my friends and family! So happy with my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Annette, thank you for the fantastic review! We're so glad to hear that you had a great experience with our team and that Matt took such good care of you. Enjoy your new car, and don't hesitate to reach out if there's anything else we can assist you with in the future!
We went in for the first oil change/tire rotation on our
We went in for the first oil change/tire rotation on our newly leased Envision. The Service area was very clean. Adam Whiteherse was very thorough and courteous and the service was done quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that you had a positive experience during your first oil change and tire rotation at Garber Buick! Our team takes pride in providing thorough and courteous service, so it's great to know that Adam took good care of you. Thank you for choosing us, and we look forward to serving you again in the future!
Service center is always clean.
Service center is always clean. People are friendly. Mike and Sam call me by name and are very efficient. I never hesitate to ask a question because I know I will get an honest answer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that you always have a positive experience at our service center, RichardsonCL! Mike and Sam are great assets to our team and we appreciate your kind words. Thank you for choosing Garber Buick for all of your automotive needs!
Mike is always ready, waiting and eager to help.
Mike is always ready, waiting and eager to help. The experience is always as enjoyable as can be. Everyone there is eager to help make you as comfortable as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Mike and our team at Garber Buick have consistently provided you with enjoyable and comfortable experiences. Thank you for your kind words, we truly appreciate your support. We look forward to assisting you again in the future!