Reviews
They are fast and friendly.
They are fast and friendly. I’ve had a good experience with each department I’ve had interaction with. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jenifer, we're delighted to know you've had positive experiences with each department at Garber Buick. Thanks for the review and your support!
Service was performed on time as scheduled.
Service was performed on time as scheduled. All employees of the service department are friendly and let customers know what is being done and what future service needs to be done to keep the vehicle in optimum condition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that you had a timely and informative service experience at Garber Buick! Our team is always here to keep your vehicle in top shape. Thanks for the positive feedback!
My salesman Coty Robinson
My salesman Coty Robinson went above and beyond to make my experience worth it. You would've thought we known each other for years. I appreciate his making me feel so comfortable and I look forward to doing business to with him the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, it's great to know that Coty made your experience at Garber Buick a memorable one. We're glad you felt comfortable and we look forward to serving you in the future!
My salesman was prompt gave me options.
My salesman was prompt gave me options. I selected what I wanted in. The car was dropped off the next day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike, thank you for the great review! We're glad to hear that our salesman provided prompt service and helped you find exactly what you were looking for. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a wonderful day!
I was very pleased that the loan manager had already gone
I was very pleased that the loan manager had already gone to work on getting my loan approved. Matt Schauman is a great asset to Garber, he took his job to heart.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're glad to hear that Matt provided excellent service and helped make your loan process smooth. We appreciate your support and hope to see you again at Garber Buick in the future!
My car was ready for an oil change, and I called and Adam
My car was ready for an oil change, and I called and Adam set me up on Monday at 8: 30 a.m. Very easy and professionally handled. I appreciate that about the service at Garber Buick. During the service, Adam showed me evidence that some filters needed changing as well, so I had that done. Next month or so I should have my transmission flushed. I am so happy to have your service department looking out for my car's needs, because I really don't know anything about what to do to properly take care of my car (except an oil change, because I am always given a reminder on my windshield). Thanks so much for all the ways Garber Buick service takes care of my car and me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad to hear that our service department at Garber Buick was able to assist you with your oil change and provide professional and easy handling. Our team is here to take care of all your car's needs, so don't hesitate to reach out when it's time for your transmission flush. We appreciate your business!
Brought my Encore in to repair passenger side door lock.
Brought my Encore in to repair passenger side door lock. Left vehicle for two days. Took it home to load for vacation and door locked again and could not be re-opened. Took vehicle back to Garber's and left it again for two days. Manager seemed distant and didn't seem to understand why my wife was upset. Her sense was that the car didn't receive proper attention initially and didn't trust that the door would not lock again.
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- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Jess, Please accept our sincere thanks for giving us the opportunity to speak with you and address your concerns regarding your vehicle. Thank you for letting us know our team was able to more fully understand your concerns and alleviate them. We appreciate your understanding and loyalty over the years and look forward to working with you and your wife again in the future. If you have any questions, please do not hesitate to reach out to us directly.
Great!
Great! service! Have an great day ! Service agent was very nice with oil change in my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that our Garber Buick team earned your five stars. Thanks, Lewisjenise5!
Great Service From 1-10 if the visit an 10 Thank you
Service was quick and efficient.
Service was quick and efficient. The service writer was helpful, friendly, and knowledgeable. I will definitely go back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad to hear that our service team provided quick and efficient service. We appreciate your business and look forward to serving you again in the future at Garber Buick!
Service was on schedule, and all service work was clearly
Service was on schedule, and all service work was clearly explained for understanding. Very appreciative experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that you had a positive experience with our service team at Garber Buick! Thank you for taking the time to leave us a five-star review. We appreciate your business and hope to see you again in the future!