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Bergstrom GM of Oshkosh

(121 reviews)
Visit Bergstrom GM of Oshkosh
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (877) 739-9060 (877) 739-9060
Used (877) 859-0863 (877) 859-0863
Service (920) 243-4498 (920) 243-4498

Reviews

(121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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lease vehicle

Paul Hennell and staff were excellent to work with. They bent over backwards to help us find the right vehicle for our daughter. Their service during and after the sale are second to none.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly staff

Very friendly staff, made the car/truck buying experience very stress free. This is the second vehicle we have purchased through Bergstrom of Oshkosh, we come from Madison area and they always make it well worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Vehicle

The car I had purchased earlier from Bergstrom had become a repair nightmare. The sales staff got us into a lease program on a new vehicle even though the previous vehicle was not completely paid off. This worked out very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the feedback! Glad we could help.

Great Service from Bergstrom

We purchased a new car from Paul Hennell who was awesome to work with. He helped us find a car in our price range and also gave us a good price for our trade in. When we came to pick up our new car he showed us everything on the vehicle which was very helpful. I would definitely recommend purchasing a vehicle from Paul at Bergstom. You will not be sorry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Amy! Paul is a great guy to work with. Glad you found the right car!

Picking up my new vehicle

The whole process went quickly and efficiently. Everyone was so friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Excellent listening & expeditious experience. Very courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service

Corey Schmidt from Bergstrom was great with finding me a new car that was in my price range, more reliable, gas efficient and a vehicle I can own for years to come. They gave me a great price on my car and was more than generous on my trade in. I would recommend this dealership over any other!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Was treated with curtousy, politeness and professionalism. Ryan was willing to answer any questions I had and my friend had. If he didn't know or wasn't sure of the answer he would ask the person at Bergstrom that would know the answer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great support from the Service Department

Setting up the appointment was great using the internet. When I arrived everything was in place so all I needed to do was sign the work order and work began immediately on troubleshooting the problem. When the problem was diagnosed I was updated on it and the repairs were started.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great buying experience

Gave me what I wanted for my vehicle and beat the expected price of the new one. Knowledgeable sales staff.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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