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Bergstrom GM of Oshkosh

(121 reviews)
Visit Bergstrom GM of Oshkosh
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (877) 739-9060 (877) 739-9060
Used (877) 859-0863 (877) 859-0863
Service (920) 243-4498 (920) 243-4498

Reviews

(121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great service

It was good I like when they come out and give u up dates I like that the dealership has a freindly faimly feeling and I like that ur open early to help cater to the 3rd shift hr people. Good job guys and gals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great repair experience

I came in to Bergstrom Buick without an appointment with a tire losing air. I was greeted politely, advised to take a seat in the waiting room, and told promptly what was wrong (pinhole in sidewall). Two days later I received a call to stop in and have the new tire put on the car. A+ service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service Department

I came in for an oil change, tire rotation and unfortunately a plug in a tire because I had a nail in it. The tech offered a rebate and when he went over the recommendation of needed tires, I felt completely comfortable with what we decided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service. Friendly, knowledgeable staff.

Paul Christman has always done an EXCELLENT job and was great at explaining every option of our new SUV. We especially like his no-pressure approach! We have had exceptional service in all areas of this Bergstom dealership. We know we can always come back if we have questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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friendly staff, great waiting room

I came in for an oil change and told them I couldn't find my coupon and then found out it was expired. They still gave me $5 off though. I was greeted right away and everyone was very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bergstrom always goes beyond!!

I was taken care of all around! Dan was great to work with and they got my car fixed in the same day. The shuttle drivers that picked me up and drove me home were friendly polite and accommodating! Thank you Bergstrom!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car servicing

Had oil change, tires rotated and heater checked. Loved that the courtesy car picked me up at home when car was completed. Chad went over everything. Was completely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

Great experience as always! I was under the impression that I needed a tire rotation, but then was advised that I did not... which ended up saving me money. I just feel like they are truthful and only try to "sell" what you really do need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bergstrom means quality

I was treated courteously, promptly, and was called by name. I feel I received excellent value for my dollar. I was even given information about a rebate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service at Bergstroms

It was a very busy day at Bergstroms and the work on my car was done in time promised. Everyone I dealt with was extremely professional and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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