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Bergstrom GM of Oshkosh

(121 reviews)
Visit Bergstrom GM of Oshkosh
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (877) 739-9060 (877) 739-9060
Used (877) 859-0863 (877) 859-0863
Service (920) 243-4498 (920) 243-4498

Reviews

(121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I bought a 2013 Equinox

I bought a 2013 Equinox and couldn't have a nicer salesperson and friendlier service. They were very fair on the price of my trade-in and I' very happy with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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So very thankful to Mike Henke of Bergstroms

I'm a single mom of two amazing daughters. I was in desperate need of a new and safe vehicle. One that I wouldn't have to stick money into. I had looked online found a few options I liked. Got information on them and got my 2006 Buick rendezvous. I'm in love with it. There is plenty of room for grocery shopping as well as my girls friends to come with us. I will feel safe knowing my 16 year old will be driving it as well.. I won't have to worry as much now as I would of with our old car. Thank you to Mike Henke for all of your help. As well as the rest of your team. Nicole Retelle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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looking for a convertible

We met with Edward Hidalgo , he was a very polite person and answered all of our questions for us. We are still undecided. Would really like a dark red with a tan top and tan inside.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Leased a New Car

I enjoy working with Brian Chicone when getting my new car. He his very friendly and listens to what you are looking for. I leased a 2014 Buick Verno. Brian was able to find it in blue my favorite color.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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shop repairs

pleasant service, attended to my needs within reasonable time limits and expectations. The repairs required more than originally thought but parts from a near by dealers location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service on Terrain

Had to get some odds and ends done on my 2012 Terrain. Easy to make an appointment, work was done promptly, and I was picked up at work and taken to the dealership to pick up my car by the shuttle service (which I love). Everyone is very friendly and they go out of their way to help you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great experience

Very enjoying people listened to what I wanted and did there best to make it happen. Overall a very satisfying experience. I would recommend there service to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome service. Everyone is always so nice.

My service advisor Dan Mrotek took very good care of me. The whole experience was great. He got me a loaner car and then delivered my vehicle to me the next day. I have told everyone how well Dan and Bergstrom takes such good care of its customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very nice to do business with

very happy with the pick up and delivery service, however all things I asked to be addressed were not. External temp gage does not calibrate very quickly. When I bought the car sales department promised to provide the second remote key fob. Still no key fob.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bergstrom's "Best" - Great Buying Experience!

We are thrilled with our purchase! And, we would like to share our thoughts regarding our purchasing experience. Corey Schmidt exceeded our expectations! He is extremely knowledgeable, very personable and trustworthy. Not only did we drive away with a new car, we feel that we met a new friend. Corey's excellent customer service skills reflect his dedication to providing the best customer experience. He certainly represents Bergstrom's "best".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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