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Wiscasset Ford

(432 reviews)
Visit Wiscasset Ford
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
New (866) 983-9686 (866) 983-9686
Used (866) 692-9630 (866) 692-9630
Service (866) 983-9937 (866) 983-9937

Reviews

(432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wiscasset Ford from DealerRater.

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2019 F150

Very friendly and accommodating. There was no pressure. I am extremely happy with my salesman also Jeff Allen. I will definitely recommend to some friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Gary, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

Great every time!

Andrew and Chris are great to work with and Jeff Allen is the best salesman ever. Fun, knowledgeable and experienced! Great dealership and fantastic car. Love our Flex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

? Tim was salesperson and I liked him much, very helpful.

Salesperson was a young man named TIM. He was very kind and interested to assist me. He drove to my house in LIVERMORE for certain paper signings. You are lucky to have him. Because of TIM I will talk up Wiscasset Ford.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wiscasset Ford in Wiscasset, Maine

Very positive experience buying a new vehicle here. Entire team was personable, engaged and informative. Had to buy a transit van for our organization and being a nonprofit we had to make sure we were getting exceptional value. We are extremely satisfied with the results.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jon, congratulations on your new purchase! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to continuing to support you in the future!

Jeff Allen gets 5 stars

This is my 5th truck from them and I am extremely happy with service they provide. I was in and out with a new truck in one hour time - the truck was perfectly clean and filled with gas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very satisfied.

Very satisfied with my car purchase. They made the whole experience painless everyone was friendly and professional and fair. They went out of their way to make sure all my questions were answered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was such a pleasure serving you, Sam! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

Great Experience...best place to buy car or truck

I had many other chances to buy a truck at other dealerships but glad i waited to buy from Dave Warford at Wiscasset. He made everything easy and never gave us any pressure. He just wanted to make sure we had the right vehicle no matter how long it took to find the right one. The one price shopping was great and i would go back anytime to buy another one. Dave and his team are worth the drive and they make car shopping fun and easy again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Superior Customer Service

The entire staff at Wiscasset Ford made the process of purchasing a used vehicle hassle free. I called and scheduled a time to see a vehicle on Friday afternoon, and when I arrived the vehicle was out front waiting for me to test drive. My salesperson, Halie, was extremely polite, knowledgeable, absolutely pressure free, something car salesmen are not known for, but great appreciated. I had driven several vehicle that day, but decided that this was the one I wanted. I returned to the dealership and was prepared for an hour or two of back and forth offers. However, to my surprise this was not the case, the price was set, and it was actually on the low end of the Bluebook value and no negotiations were not required. Halie, and the entire staff, made the car buying process quick, easy, and hassle free. I have purchased multiple vehicles over the years, but never has it been this effortless, and uncomplicated. I highly recommend Halie, and the entire team at Wiscasset Ford if you are in the market for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2018 F-150 purchase

Everyone was super friendly and informative. The sale went very easily. Trade allowance was thousands below low book and truck was great shape with extras so no trade-in was chosen. Very happy with purchase and dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your buying experience, George! It was a pleasure serving you! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

Purchase of used 2016 F 350

very positive and helpful sales staff - Tim Feidler - highly recommend him. Credit Manager was a little aggressive on the up sale for warranty package and under coating. I did take the over-priced warranty package because of computerization of vehicles now -a -days. I have concerns that the service dept did not do due diligence before this vehicle was sold. 4 days after I purchased this vehicle, I was on an out of state trip and the light for low fluid in radiator came on, so I stopped at an auto store to purchase a gallon of 50/50 anti freeze and waited for truck to cool [went for lunch] so I could add fluid. It took 3/4 of the gallon. I've since driver 3,600 miles and fluid level for anti freeze has not dropped. Also, I had concerns that the DEF tank maybe had not been checked so I purchased a 2.5 gallon contain to be on the safe side and it took all of it. Tank only holds 5 gallons.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.