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2019 state dealer award
View 6 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Nissan Of Eugene from DealerRater.

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Always great

With one exception I live out side of Eugene and Springfield and ride service is not available. Cost me $45.00 to pick up my vechicale. And there never seems to be a loaner car available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love Lithia

Every time I come in for service everyone is always very nice and keep me in the know of what's going on with me car. I have referred several workmates and friends to purchase their cars from Lithia and when I am able to I myself will be purchasing another car from Lithia as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly and Honest

My husband & I had a great buying experience at Lithia Nissan. I pretty much knew what I wanted when we went there. James was our salesman. He was friendly and very helpful, never pushy. Brendan and Dennis in finance were both friendly and easy to work with. They all made our buying experience pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service at the service department

One of the main reasons I continue to come to your service department is the tremendous customer service we receive from J.J. He’s fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy Breezy

This is the second car I've leased from Lithia and I am delighted by the quality of the service I have received. I really like the informed and friendly style of Bill Krebs, and would recommend him to friends and relatives!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure to buy

I’ve been car shopping since November. Have had a lot of issues with very pushy, rude sales man BEFORE I went to Lithia Nissan. I was lucky enough to work with Billy who was the most relax about letting me test drive, see other trims and ultimately getting my new vehicle. He never pushed me to buy which I appreciate. After almost two weeks from trying all different dealerships Billy and I began the process to get my new Rogue. Even after talking with Dennis and Jordan through the financing part they had all been so nice and helpful. I appreciate all they have done. I honestly would only recommend Billy and the great team at Lithia Nissan. Thanks Guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best dealership in town!

Brought my car in for oil change without appointment and was out in 20 min. I love the way I was treated by Joe. I will be asking for him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lithia Nissan Rocks

I have been getting services fir my cehicles since 1999 or ealier. My whole family uses Nissan dor all our cars. I keep coming back and I’ve never been disappointed.🤗

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

An awesome experience.

I was in a bad situation with my old lender and Lithia was willing to work with me. Got a new car with a new lender and the old one was traded in. Thank you so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

These guys are great and are extremely professional.

I rated Lithia 5 stars because I have abad credit, but they were still able to help me get into a vehicle I liked . I would definitely recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.