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2019 state dealer award
View 6 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Nissan Of Eugene from DealerRater.

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AMAZING!

As always I just rolled in and needed my first oil change on my New 2017 Nissan Rogue! Done in 20 minutes and that included my 5000 mile check up! When I had my Murano I always s had the same service over the last 10 years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very quick and courteous service!

The service advisers are always very courteous and efficient. The service is usually very quick unless there is a high volume of people in for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and painless

Ricardo helped me pick out the car/lease option that worked for me. He was friendly, knowledgeable, and explained all of the details clearly and we worked out a deal that was fair. I love my new car! Thank you, Lithia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone was so nice and respectful and treated us great .

We were very pleased with everything and everyone who helped us. We would buy again from you again this is the second vehicle we have purchased from you and would return again..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience

Polite, responsive, NO pressure. Andrew sent pictures,additional information, and had the vehicle ready when we got there. Came down from WA. and it was worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service Review

All the employees in the service department are excellent but JJ is the Best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nice people. Informative.

Friendly, took their time. Showed me lots of cars. I learned a lot. I am glad u got to try different cars so that i could decide on wh8ch one i liked best, and i am glad i bought a fancier model.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased 2018 Rogue

The staff wasn't too pushy and very polite. I had a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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What a Nice Change in Your Dealership!

I actually dreaded going there for service because there had been no waiting room there previously. Instead I was directed to a seedy local bar/restaurant. Much to my surprise this time there was a lovely, well equipped waiting room. My service didn't take long. The technician was professional and extremely helpful and polite. Best of all my service was FREE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Goldilocks Just Right

The perfect balance for a car buying experience. Answering a plethora of questions with patience and humor, offering a test drive within an appropriate timeframe, assisting with financial options, all without being “too pushy” as so many fear.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.