Lithia Nissan Of Eugene

Overall, I have enjoyed Nissan Lithua of Eugene. Last year,there was one instance where the brake lights were not properly installed. They accidentally installed single filament lights rather dual filament lights. I would continue encouraging paying attention to detail. However, they usually fulfill my requests without hassle. I appreciate their friendliness and service. Thank you!

I feel that doing a video inspection was perfect because they explained everything to me by showing everything that was done or needed to be done for my next oil change. Thanks again Brian McNees

Robert was great. The financing process was very easy and fast. There was no longer waits

The waiting room is awesome. We love to come get an oil change just for the waiting room.

Very good service and friendly professional. I explained the problem with my malfunction A/C and the issue was resolved. Thanks

Second Rogue we have purchased new. The process was smooth and we are happy with our new Rogue. Liz and Doug Orton

Great experience in the purchase process from my initial outreach with sales and the rest of the team made it a stress free purchase

Siempre tienen mucha gente sin embargo el servicio es rápido y la atención de los empleados es excelente

I want to share my genuine appreciation for Gio Salazar at Lithia Nissan, who went far beyond what I ever expected during a recent service visit. What could have been a frustrating and expensive experience turned into one where I felt genuinely supported, and that’s entirely because of Gio. When I brought in my vehicle due to serious transmission issues, the warranty company initially pushed back. But Gio didn’t stop there—he took the initiative to research the issue himself, gathering the technical information needed to build a strong case. He kept fighting on my behalf, and when progress stalled, he even escalated the matter to management to make sure my concerns were fully heard. Thanks to his persistence, professionalism, and deep knowledge, he was able to get my transmission fully covered and replaced under warranty. On top of that, Gio ensured I had a loaner car so I wouldn’t be without transportation while everything was sorted out. He kept me informed throughout, never made me feel like a burden, and treated my situation with the kind of care and urgency you'd hope for from someone working on their own family's vehicle. Gio Salazar is a rare kind of service technician—skilled, compassionate, and deeply committed to doing right by his customers. I’m incredibly thankful for everything he did, and I would recommend him without hesitation to anyone needing service at Lithia Nissan.

Excellent service. Took great care of my car. Service was thorough and was done in a timely manner.