Reviews
Fairly painless for buying a car!
Bought a used 2013 Honda CRV. The salesman was very helpful and sent info and pics before I made the drive to Eugene from Roseburg.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rod Painter
Steve Herron did a great job helping me and I will certainly recommend him to friends and relatives, And will use him again in the future for my own car buying needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience with Billy Krebs!
I just purchased my new 2016 Altima and had a great experience with Billy Krebs. Do yourself a favor and work with him and he makes the process fun, quick, and easy! Thanks Billy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent sales and finance staff
I was referred here and was not disappointed. The salesman was friendly and helpful. Most importantly he was realistic and kept expectations reasonable. No promises to be disappointed with. He did a lot of leg work with the finance team member and got a good deal sorted on a barely used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy owner
Thank you, Joe Porter.I am a very satisfied customer. Joe made sure I was happy with what auto I had chosen.Joe went over the top to make sure that I would be happy.and happy I am.Thank you again Joe.I have heard From different people in town that Lithia was the place to shop.and they were right.I left with the car for me..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Well I thought I was happy.but now that I got up on the freeway with this car after paying cash.The car has a vibration n the car.after changing the rim.it was warped bad.Saturday I drove it and still vibrating.I called Joe immediately. No call back.So I left a message.still no call back.it is 6 days later and I leftva message for Joe.Seems to me,Joe called every day checking to see if I was gonna pay for the car.now that I am having vibrations on the auto.the service tech drove it Mon.2-22-16.he states its the kind of tires.and the hwy.and the mirrors are Manuel and they r supposed to shake.what ever.led Schwab says no not at all should that b happening.just because they are those kinds of tires.and mirrors.what ever.Still no call back from Joe.got my money though.be careful and drive your auto on the freeway before buying it.I didn't get to.
They helped me so much!
Steve listened to me about what I needed in a new car and got me everything I asked for and I love my new car. Tanner was also a big help with all that paperwork.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very satisfied
I was very satisfied with customer service. An sales person, was on top of getting everything done. Very professional. Very satisfied with my car, and the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Buying Experience
My experience with Lithia Nissan was most pleasant. I dealt with Steve Herron and Dennis Dietrich. They made the whole process timely and painless. Steve even drove clear to Salem and back to get me the vehicle I wanted. That is customer service at it's best!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change
Good service, as usual. Had oil changed. Had to take car back in because oil was leaking onto the ground. Bad oil filter replaced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent dealership
There were 2 surprises......#1 No appointment needed, #2 Speed of service. Excellent service and I will be back. I highly recommend this dealership! For many years I have said that if I needed to buy a new car, I have a favorite dealership. That dealership is too far for me to travel at this time. I now have a new favorite......Nissan of Eugene. Thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair