Skip to main content
2019 state dealer award
View 6 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Nissan Of Eugene from DealerRater.

Want to share your experience with this dealership?

Write a review

oil change

JJ treats me with the best customer service whenever I come in for any service job for my Maxima. He always makes me feel that my requests are never too much trouble to be taken care of by him or questions that I ask are inconsequential. He treats me with dignity and respect yet with friendliness that I've comes to know him on a personal basis. Thanks for hiring a wonderful employee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good guys to work with

OK, first of all, Kid Issac was great! He tag-teamed with fun Randy and we appreciated their "show." Dennis(?), real first name Robert, out finance guy, was cool too! I THINK we got good deals. The GF and I each bought a 2015 Altima in the same week, using the same people. ALL the sales people seemed polite and fun, BTW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Barbers

I came in to buy a car and felt with Randy. Great experience. My daughter came in also to buy a car after she saw how nice the altimas were. Thanks a lot guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My Music is back!

They got my part very quickly and at a much lower cost that I had originally been quoted. Thanks to the great guys in service/repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fun to buy at Lithia Nissan

Jordan McCray was extremely professional and very pleasant to deal with during the purchase of our new car. He and the other members of the sales team made this purchase enjoyable.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2015 Nissan /'salesman:Jordan

Jordan should give classes on his 'salesmanship / P.R. -- Excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Customer Service

We walked in knowing what we wanted & got exactly that! We were never pushed on a sale or talked into something we did not want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lithia Nissan of Eugene

I was totally pleased with my experience at your facility. The gentlemen helping me were very courteous. I went in to buy an used car of some kind and came out with a new car that I absolutely love.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Love this dealership!

We have purchased two cars here as well as had them serviced and never had an issue. James in sales is great and J.J. in service is wonderful. They always go above and beyond to help us out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good experience

We went to purchase a car at Lithia Nissan. Steve Harron in sales and Dennis Dietrich in finance were pleasant, professional, and knowledgeable. Overall our purchase experience was excellent. We would highly recommend Lithia to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.