Reviews
Outstanding Service and Customer Satisfaction
Kendall Ford went above and beyond the call of duty to find the problem with my car and to more then satisfy the customer with outstanding customer service. I cannot say enough good things except that everyone I know knows how thankful I am to have them taking care of my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2012 Explorer
Pete did an excellent job helping me. I have other concerns with Ford and Kendall that lower me recommending you to other people. I have bought two Ford vehicles from Kendall that I have had trouble getting fixed by when they knew they had a problem and would do nothing about them. At this point I doubt I would buy another Ford myself, so I don't think I would recommend Ford or any of the Kendall dealerships.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great no hassle buying experience!
We bought a Ford Explorer sport from Casey. The service was outstanding and no hassle buying experience was much appreciated!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A great place for service!
I am always totally satisfied with the service and friendliness I receive at Kendall Ford of Eugene!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First oil change
The whole process was very easy and prompt. We will return again and again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service, good people
Darwin made it very easy and painless to purchase my Ford Expedition. My family has been a Kendall customer for years and plan on purchasing more vehicles from them in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
Service was great. Vehicle was ready when Tammy said it would be.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service and buying experience
Really quick, Tammy was excellent in her communicating and keeping me up to date with my truck and the status at present. It seems after driving my truck a short time everything has been taken care of and it is running the way it should now.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine service
Arrived at 8 AM for scheduled appointment , was greeted quickly . Waited while my truck was serviced , noticed the waiting area could use some help ... Dirty chairs etc. truck was completed in a timely fashion , appreciated having wifi available . Love my F 350 !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast and accurate service
Alex was friendly and knowledgeable. Vehicle was finished as promised
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase