Reviews
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Service was relatively quick and successful. Don't have any other characters to enter
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Things went as expected.
Took my Ford Fusion Hybrid in for routine oil change and associated inspections. Work was completed quickly and the process went smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome experience
Tammy Reynonlds is knowledgeable , attentive and an excellent service coordinator. She understands the service and customer needs, constantly checks in and goes beyond her job to be helpful. She is s gem. Thank you Tammy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional work
Service and staff were very helpful in correcting costly mistakes made by Legacy Ford in Pasco, WA.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First 5000 mile service and oil change
Purchased a 2014 Escape (Mike Higgens sales). Service has been excellent and the people very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
??????
Usually I will get the vehicle back with recommendations on items that need to be addressed, but not performed. It's difficult to schedule return visits so it was good to be asked if I wanted them taken care of while I still there.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
customer
2013 Ford Fusion. The service was prompt and excellent. The staff was very helpful as usual. t
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
It was for service and all was professional and appreciated the ride to and from work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Service for my C-MAX. All was well done except for a mix-up on scheduling. Somehow I was scheduled for 2 appointments--one on June 30 and one on July 1. This is the second time there was a scheduling snaffu. I called both times and it was corrected. But it makes me wonder what's going on....
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
FORD FIESTA
PURCHASED A FORD FIESTA AND ABSOLUTELY ENJOYED MY EXPERIENCE AT THE FORD DEALERSHIP. CASEY LINN WAS EXTREMELY HELPFUL AND DID EVERYTHING POSSIBLE TO GET FINANCING FOR ME. I WOULD DEFINITELY RECOMMEND HIM TO ANYONE THAT I KNOW. EXCELENT SERVICE....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase