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Kendall Ford of Eugene

(1,160 reviews)
Visit Kendall Ford of Eugene
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 234-6587 (866) 234-6587
Used (866) 367-6159 (866) 367-6159
Service (541) 255-3929 (541) 255-3929

Reviews

(1,160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Ford of Eugene from DealerRater.

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On vacation with car issues 1000 miles from home.

On vacation with car issues 1000 miles from home. Traded my truck for a newer used model. Quick and seamless transaction. Very helpful and accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience buying from Kendall Ford, the salesman

Great experience buying from Kendall Ford, the salesman we worked with were very friendly and helpful, Ryan and Perry 😄.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Everyone was friendly, knowledgeable, and helpful.

Everyone was friendly, knowledgeable, and helpful. There was a huge selection of vehicles, and the facilities are top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked first with Tawnya to get more information on two

I worked first with Tawnya to get more information on two different Nautilus' and make an appointment since I live in Portland. At my appointment Mel got me started with a test drive. I decided to buy the new 2024 Nautilus Reserve and both Tawnya and Mel made the process smooth and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great salesman, gave me time to make a final decision

Great salesman, gave me time to make a final decision without pressure and drove it home. I am very happy with my purchase. Absolutly no high pressure to buy. Highly recommend this dealership, Kendall Ford in Eugene, Oregon and all their employees, especially Michael, my salesman. I love my 2025 Bronco Sport.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The team at Kendall Ford in Eugene was very easy to work

The team at Kendall Ford in Eugene was very easy to work with. The buying process was fast. The pricing was good and the vehicle is great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Peter Ernst, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

Friendly and no pressure.

Friendly and no pressure. Thorough and knowledgeable in answering all question. Most of all sincere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the first phone call to the dealership and through

From the first phone call to the dealership and through the sales process it was an excellent experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The process was very easy from my first contact with

The process was very easy from my first contact with Kaylen Whitfield to the financial business with Dylan Tompkins. They were very courteous. I really appreciated that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

Alan was wonderful, and I never felt pressured.

Alan was wonderful, and I never felt pressured. He was very personable and kind. Love my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.