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Kendall Ford of Eugene

(1,164 reviews)
Visit Kendall Ford of Eugene
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 234-6587 (866) 234-6587
Used (866) 367-6159 (866) 367-6159
Service (541) 255-3929 (541) 255-3929

Reviews

(1,164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Ford of Eugene from DealerRater.

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MIchelle Siewell-Reopelle

The staff is always helpful and do a great job every time I bring in my 2010 ford focus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience buying a new truck.

Paul and Martin were awesome and the whole experience was top notch. I will be back again for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Eric Hoobing

Ford Escape SE. The salesman was professional very knowledgeable about the Escape and answered all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner

Service consideration was very good. Friendly people meet you when you pull in. My service advisor Jen Fisher took great care of me and made sure to ask questions to insure all concerns were to be met during this visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review

Very satisfied with your service. I rest assured that my vehicle will run well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review

Mel King did a great job. My only problem was my truck bed was not centered and it has the factory spray in bedliner. Now it needs to be adjusted the spray liner will need to be touched up. I'm waiting on wheels and tires and the work is supposed to be completed when they arrive.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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customer

5,000mile service on Saturday. Didn't know shuttle service wasn't offered but I was able to walk to my destination

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fusion Service

Everything went smoothly and in a timely fashion. The dealership is a model of efficiencies and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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service department treated me very well.

Brought my 2005 F-150 Supercrew in for service. Was treated very well by everyone that I talked to. An E- mail was sent to me explaining work that was done , and for further work needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Traveling through and had a message pop up to change oil and fuel filter, called for an appointment and was able to get in that afternoon. The staff was very helpful and courteous. We were in and out in a little over an hour. Even got a FREE car wash. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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