Reviews
New battery needed.
I needed a new battery in my F-350. I did not need an appointment and I was back on the road in 45 minutes. Staff was professional and the coffee good, thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Very efficient and pleasant..................................
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My Self.
Experience there was not bad. To high priced for Me to do much at your store.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repair
This was the second time back in 3 days to fix an exhaust issue with my truck. The customer service was great both times. It was frustrating to come back twice and miss valuable family time out of town. This isn't a customer service issue; it is a Ford DEF issue, but I digress. I was treated very kindly by staff, which did help ease the time I had to spend waiting. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Your service was good, staff was very helpful. I have concerns about ongoing oil leak that was fixed and has returned. Everything else was very good
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My 2014 Jeep Rubicon
I went to Kendall Ford to schedule an oil change for my 2014 Escape, saw a Mustang Convertible that caught my eye but decided against it. I mentioned I was thinking of trading for a Rubicon so while looking around he brought the 2014 Rubicon around and that was all it took for me, we already have a 4 door Rubicon but I wanted MY Jeep back so I made the deal & drove away with it. I LOVE my Rubicon. The deal went very quickly
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Customer Satisfaction
The people I work with at Kendall Ford all take the challenge of making the experience of purchasing a new vehicle so easy. When you leave the lot you have a car salesman whom you can call a new friend, a dealership that cares about the individual and the purchase he or she is about to make. Just a great experience with all at Kendall Ford. Karl G. Walrod
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service department
I'm always super satisfied with the service I receive from your all your staff at Kendal Ford. Tammy is usually the one who helps me and she's gets right to the point of things in a fast professional, kind manner so I can get on with my day. ?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great facility and quality repairs
I like to deal with Steve Hilyard he's friendly and knowledgeable about my truck
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Service was fast and they were very informative of the condition of my car
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase