Reviews
Write a reviewGreat service
The service was excellent. I was shown around the dealership as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We always appreciate feedback from our clients, William. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
Great facility, awesome service!
Pat Jones is an excellent salesperson. I had a bad experience the same day at another dealership *cough* (Kia) and I was feeling disappointed about the whole experience of looking for a new car. But Pat was so nice and helpful. Also, Les went to bat for me on the financing part of it. I love my Ford Escape!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Job!
We were able to get our truck in for service on a moments notice as we were passing through town on our way home from vacation due to we had message that the oil needed changed soon. Everyone was very helpful and very nice. Never have had any problems at all; as always McKie/Rapid City South Dakota! Awesome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
JULIE DICKSON PRESIDENT/ARENA WEST TRAILERS
GOT MY TRUCK IN FOR SERVICE AND OUT IN GOOD SHAPE. REGULAR SERVICE INTERVAL.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great people! Friendly service
Jeff was awesome to work with on both mine and my wife's vehicles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing your recent experience with us, Chas! Please let us know if there's anything else we can do for you.
10,000 mile checkup
The service and staff were excellent. The wait time was almost non existent. What a WOW experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, George. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Focus ST
Service was great and Ryan did a great job on getting our vehicle back to us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your wonderful review, Jerome! Please let us know if there is ever anything else we can do for you!
McKie Ford
I bought a 2011 Taurus as a school car for my high school daughters (central HS). Tom Anderson and I have been friends since junior high school, he is someone I know to be honest and trustworthy, and have been talking to him about a used car for more than a year. I came into the dealership last week, still looking for the right used car. Tom reintroduced me to Pat Jones, salesman, whom I have also known since high school. Pat and I visited about what I was looking for, went through all the options, and narrowed it down to the Taurus and a Nissan. After test drives by my self, my wife and my daughters, we decided that the Taurus was too good to let go, my daughters were the tie breaking vote between a deadlock between my wife (NIssan) and myself (Taurus). Great dealership, beautiful facility, great staff, and my daughters loved the Pac Man video game, they had never seen one of these before.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
I bought a Toyota Camry from Sian Pickett and my experience was great. He went above and beyond his call of duty. I love my car and would definitely recommend this company to others. Shauna Service
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
My wife was preparing for a cross country trip when the Check Engine light came on. She called the Service Dept, made an appointment for the next day. She arrived just before the appointment time and the vehicle was checked, problem fixed plus they conducted a very thorough inspection assuring her the vehicle was ready for the trip. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase