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Mckie Ford Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (486 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

My wife was preparing for a cross country trip when the Check Engine light came on. She called the Service Dept, made an appointment for the next day. She arrived just before the appointment time and the vehicle was checked, problem fixed plus they conducted a very thorough inspection assuring her the vehicle was ready for the trip. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Sian was such a wonderful help. We needed a truck for our small gutter business and he got us one that fit needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing staff and great facility!

I will certainly recommend and will do business here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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MADE BUYING EASY

EXCELLENT AND LESILIE DID A GREAT JOB . I WILL BE IN HOPEFULLY SATURDAY AFTERNOON I HAVE 3 QUESTION I NEED HELP WITH

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you found us so helpful! We appreciate your positive review!

Great service

I was very pleased over all.with the service, and friendliness of the staff. I felt well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are ecstatic to read your review of our location, David. We appreciate your review of our team, and the staff here at McKie Ford look forward to further serving you in the future!

Discouraged

Sale!an took me to the car I was after. It was still in detail. Started it, sounded good then test drove it. Had issues with missing while in drive. Claimed they repaired, drove again and it still had the same issue. Salesmasn told me, we that's what to expect with discount row cars, let's look at newer cars. No car should have a problem when you drive it off their lot. Will not recommend that particular sales rep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We always want our customers leaving completely satisfied and we are discouraged to hear you did not. Please reach out to our General Manager when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. We value your input and your business so we hope to speak with you soon.

Fantastic Service!!!

My salesman, Matt Day, was very helpful as was the rest of the staff. A very powerful thunderstorm rolled through while I was at the dealership and while we were waiting for the weather to clear many members of the staff asked if I needed anything. Matt was also very patient explaining the technology features of the vehicle as I've never owned a vehicle with so much tech. I would happily recommend Matt and the staff at McKie Ford to anyone that I know looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for your warm review of the team here at McKie Ford! Please let us know if there is ever anything else we can do for you in the future!

Good Job

Had our F150 serviced. Great service! Helpful staff! But someone forgot to put the next service sticker on our window. No big deal! Just nice to have it to check back on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Facility. Satisfied.

Service was good. Not a big fan of the quick drive up type service but will continue to use. Wondering why it takes so long to update service history on website. Had service done June 10. As of today June 15, it has not been updated.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly staff

F350Lariet. While on vacation I needed to trade vehicles due to breakdown. Found what I wanted and the friendly staff helped me and my family move into my new pickup. It was the best experience I have ever had buying a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We always appreciate feedback from our clients, Faron. We appreciate your review and hope we can continue serving you for many years to come.