Reviews
Write a reviewService on my Ford 250
The repair is working fine at this time. The work was done on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronald, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Unknown
Just had our new Escape in for a slight adjustment to the windshield wiper. No problem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gladys, Thank you for taking the time to write a great review. Glad to hear it was a quick fix and you were on your way!
Great service, easy to deal with, no pressure.
All of our dealings with Ripley and Fletcher have been positive. I just don't give out 10's as I think everyone has room for improvement in whatever they are doing.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Wendy, Thank you for the review and the kind words. We agree, there is always something to work to get better at and we strive to do that each and every day!
Good job
The job took a little longer than I'd hoped, but it was quality work, done right the first time, and the bill was about 10% lower than I'd expected. I'm happy with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Peter, thank you for your wonderful response to the quality of service our Staff provides! We strive to offer only the highest quality of service to all our guests. Thanks again for your business! Take care!
Great Dealership
Very easy and friendly staff, made buying experience fun . Would highly recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vincent, we appreciate your recommendation of our dealership! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
a MOM
Thank you to the staff at Ripley and Fletcher Ford for servicing my daughter's car. She was 2 hours from home and didn't know anyone in South Paris, but a shop owner gave her the name of your dealership. Everyone was friendly and knowledgeable. Her car was fixed and she was able to continue on her way home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, Thank you for the kind review and letting us know that we were able to help get your daughter home safely.
Excellent service
Overall the customer service was excellent. I went in to schedule an appointment and left only to lose power in my vehicle. I called, was told to bring my car right over and they took care of my car and had it back to me in 24 hours. Very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lorrence, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great service as usual
I have been a customer for years - as usual - SERVICE WAS GREAT. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for taking the time to review us. We appreciate your many years of dedication!
Keeping up the good work
I have bought multipal vehicle from ripleys. I do continue
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
5000 mile checkup and oil separator installation
The work was done with quality and no wasted time, and I was able to watch and ask questions. I hope to be back this summer to get some aftermarket parts installed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Peter, Thank you for the review and the kind words. We appreciate your business.