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Matt Lafontaine Automotive

(118 reviews)
Visit Matt Lafontaine Automotive
Sales hours: 9:00am to 1:00pm
Service hours:
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Sales Service
Monday 8:00am–5:00pm 7:30am–5:00pm
Tuesday 8:00am–5:00pm 7:30am–5:00pm
Wednesday 8:00am–5:00pm 7:30am–5:00pm
Thursday 8:00am–5:00pm 7:30am–5:00pm
Friday 8:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–1:00pm Closed
Sunday Closed Closed
New (989) 710-2714 (989) 710-2714
Used (989) 710-2707 (989) 710-2707
Service (989) 710-2554 (989) 710-2554

Reviews

(118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matt Lafontaine Automotive from DealerRater.

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Service Dept @ Matt LaFontaine Automotive Grayling

The service department took in my truck with a repair of a gas leak without an appointment and by 11am the next day they had the part and truck back in service. The service dept at Matt Lafontaine Automotive is in a class of it's own. They should all in the service dept get a 5 star rating, especially my service desk personal that always takes care of me, they should get a extra star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always fair and easy

I always return to Matt because he makes the trade in and buying process so fair and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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CUSTOMER

DAVE TOLD ME WHAT WAS WRONG AND WHAT IT WAS GOING TOCOST TO FIX PROBLEM,THEY GAVE ME A RIDE HOME AND PICKED ME UP WHEN THE WORK WAS COMPLETE,THEY ARE ALL VERY FRIENDLY AND HELPFUL.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car Service

Very friendly. Willing to help. Took care of the problem in a timely manner. Had car back before expected. Will be looking for our next vehicle there!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Dealer

Found the car on the internet and purchased within 3 hours. Best buying experience I've had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

Great fast service! Local dealer with very professional employees. Appointment was made the same day as my service was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Chevy Express Van 2500

Easy, informative, and ended up with exactly what I wanted. Huge thanks to Ben Teeter and crew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Silverado Happy!!

Had a great buying experience with Scott Hartman and team !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer experience

What a wonderful surprise to have such dedicated, honest, friendly, and professional staff. From the first minute as a new customer, Denise and the rest of the staff made us feel welcome and important. We were treated as so much more than a commission or number. My husband and I will be customers for life at Matt Lafontaine. We also will be referring our friends and family to this great car dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Department

As always, a truly amazing how experience. Repairs were explained and done in a timely manner. Everyone was professional, courteous, and had a smile. It is nice to see people love their job and where they work. Hats off to you Matt LaFontaine for a great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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