Reviews
Service Dept @ Matt LaFontaine Automotive Grayling
The service department took in my truck with a repair of a gas leak without an appointment and by 11am the next day they had the part and truck back in service. The service dept at Matt Lafontaine Automotive is in a class of it's own. They should all in the service dept get a 5 star rating, especially my service desk personal that always takes care of me, they should get a extra star.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always fair and easy
I always return to Matt because he makes the trade in and buying process so fair and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
CUSTOMER
DAVE TOLD ME WHAT WAS WRONG AND WHAT IT WAS GOING TOCOST TO FIX PROBLEM,THEY GAVE ME A RIDE HOME AND PICKED ME UP WHEN THE WORK WAS COMPLETE,THEY ARE ALL VERY FRIENDLY AND HELPFUL.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car Service
Very friendly. Willing to help. Took care of the problem in a timely manner. Had car back before expected. Will be looking for our next vehicle there!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Dealer
Found the car on the internet and purchased within 3 hours. Best buying experience I've had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
Great fast service! Local dealer with very professional employees. Appointment was made the same day as my service was completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chevy Express Van 2500
Easy, informative, and ended up with exactly what I wanted. Huge thanks to Ben Teeter and crew.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Silverado Happy!!
Had a great buying experience with Scott Hartman and team !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer experience
What a wonderful surprise to have such dedicated, honest, friendly, and professional staff. From the first minute as a new customer, Denise and the rest of the staff made us feel welcome and important. We were treated as so much more than a commission or number. My husband and I will be customers for life at Matt Lafontaine. We also will be referring our friends and family to this great car dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Department
As always, a truly amazing how experience. Repairs were explained and done in a timely manner. Everyone was professional, courteous, and had a smile. It is nice to see people love their job and where they work. Hats off to you Matt LaFontaine for a great team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase