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Matt Lafontaine Automotive

(118 reviews)
Visit Matt Lafontaine Automotive
Sales hours: 9:00am to 1:00pm
Service hours:
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Sales Service
Monday 8:00am–5:00pm 7:30am–5:00pm
Tuesday 8:00am–5:00pm 7:30am–5:00pm
Wednesday 8:00am–5:00pm 7:30am–5:00pm
Thursday 8:00am–5:00pm 7:30am–5:00pm
Friday 8:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–1:00pm Closed
Sunday Closed Closed
New (989) 710-2714 (989) 710-2714
Used (989) 710-2707 (989) 710-2707
Service (989) 710-2554 (989) 710-2554

Reviews

(118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matt Lafontaine Automotive from DealerRater.

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Chevy Silverado

Very simple, no-drama, purchase of a new truck. Plenty of inventory and found the perfect new Chevy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oh Deer!

This was a new purchase and a repair all rolled into one after a deer decided to interrupt my test drive of the car I fell in love with. Dealership worked with us to get the deal back on track and everything turned out great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best sales rep ever

Ben teeter was hands down phenomenal!! Best sales rep we have ever worked with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sue Lucksted

Appointment made for Equinox recall, ball bearings replaced in wind shield wipers at time of this service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Chevy Cruze

The service and personal detail are nop notch. Enjoyable buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nice to buy in Home Town

It was great being able to buy locally. Laurie found the truck I wanted and she made the price right.Earl was great as far as taking care of financing and explaining all options. Great people to deal with and customer care is fantastic. Go MLF. You put customers first, what a great concept!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helpless Traveler

Excellent - We were traveling from Florida to Curtis, Mi. and had car troubles on M-123. Our car was transported to your shop and in 3 hours you had us back on the road. My wife has medical problems and with your quick excellent service was a life saver. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service Department

I left my car with "early bird' service because I suspected I had a bad wheel bearing (at 147,000 miles). Chris called me first thing Monday morning to ask me where I thought the noise was coming from, then called me md-morning to verify that it was a hub bearing, then gave me a choice of either an aftermarket or OEM replacement part (good to have the choice considering the mileage). He went with what I requested and the car was repaired and ready to go when I got back in town on Tuesday. A good price and super convenient for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Chevy Trax purchase

I worked personally with Matt LaFontaine and he was exceptional. Professionalism, service, accommodations were off the charts great. I can't say I've had a better experience in any transaction. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service survey

Stranded in the middle of nowhere we had our Vehicle towed to LaFontaine. Everyone we met from the service manager to the write up man and the mechanic all went out of their way to accommodate us. Even the people in sales went out of their way to be helpful. Thank you for helping us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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