Reviews
New lease and repairs on older vehicle
Very good experience. We leased a new Equinox and love it and now we are bringing our older truck to LaFontaine for it's service and repairs. We have been treated very well at your dealership. We will be returning when it's time to release or purchase a new Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Maintainence Service
As always excellent service, even at last minute before the start of our mini vacation. I just love it when i walk in and the service manager calls me by name. Along with most of the other employees. Even the owner Matt Lafontaine. Service was fast, and explained with quick check out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Recall service
The Service Department had me out in less than 45 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Buick Encore
I was very pleased with my experience at Matt LaFontaine. They worked with me to get me the car I wanted, both Kerry and Scott. Had the car delivered to them and I was able to get into it and drive it home. All the transfers had been made, insurance, title, licence plate and all the paperwork was in order and marked for me to sign. Thank you ever so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr Philip McArthur
Very friendly and professional. The experience was wonderful. I was stressed because my old vehicle fell apart on I 75 and was too expensive to repair after a tire blowout. I was fortunate I went to their dealership. I was very comfortable there. The building was beautiful and clean. The car was in a matter of hours. The salesman, Scott, and staff were very nice and helpful. I appreciated their assistance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Service!
Kind and helpful with finding new used car. Helped find a good perfect car and Im still very very happy with the car and still finding new things that I like about it
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
m Thompson
Completed all repairs in a timely efficient manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change.
Everyone was very nice. Will be going here for services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I Love my New Malibu
Absolutely awesome experience buying our new car. Everyone was very helpful and they made the process easy. Thank you for your hard work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of 2017 Silverado
Great buying process was marred by GM repeated denial of lease loyalty re-bate causing dealer to constantly have to come back for more and repeated information.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase