Reviews
Great buying experience
2013 Ford Fusion. Customer service was outstanding from start to finish. Great place to purchase a vehicle. Thank you Josh in Sales, Jeff in finance and Larry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
your employee,s always do a great job, they do it fast and a complete inspection of my truck. they check everything and let you know if something is bad.... great job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Trust and honesty are their working parameters.
We purchased a 2015 F150. Jess Ford accepted our vehicle buying service recommended price, ordered the PU from the factory, prepped it, put 36 gallons of fuel in and delivered it clean and ready to drive, to my driveway 200 miles away. The entire transaction was handled by phone and email. Trust and honesty were their working parameters. There is no better way to buy a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jess Ford
I had the Works done and it was fast and cheaper than I thought.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Agwinn
Ford F150. Service was great as always. Andrew Seaman took care of us very well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service Department!
I purchased my Ford F-150 at Jess Ford over a year ago and have been taking it to their service department for oil changes and all my other mechanical needs. They are a great shop to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional, friendly, helpful, zero pressure
I appreciate the no nonsense approach at Jess Ford. When I bought my Explorer I felt zero pressure. Now, when I bring in my vehicle for maintenance service, it gets in and out when promised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
small town dealer
Staff is incredibly helpful even with frustrated customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brash 2012 Ford Escape Service
Our car was taken in at the scheduled appointment time. It was a bit longer than we have experienced in the past. We enjoy chatting with the owner, we appreciate the time he takes with his us.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic people to work with
You personnel are the most friendly and courteous group I have interacted with in any business. They answer questions quickly and always follow through with anything that they commit to. Keith especially goes out of his way to help customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase