Reviews
Great Experience
Great experience!!! Wayne was very helpful and patient with my unique situation. I would highly recommend him to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kelly, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again! Take care!
What kind of title?
Great service as always. Keep up the good work. Always a pleasure doing business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome
The technicians were so respectful and helpful. I alway appreciate all they do!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jess Ford Pullman is the best!
We were greeted at the door and loved our whole experience!! Wayne was wonderful to work with!!! Jim was also very friendly and welcoming! Wayne has called and checked on how we love our pickup! We are telling all our friends to see Jess Ford Pullman for their next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terry, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Vehicle repair
Honest and straight forward. Excellent mechanics. Sorry my insurance didn't work. I guess we didn't understand the terms. I thought 3 years but it was and/or 36000 miles.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear everything was completed to your satisfaction, Charles! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
customer
jess ford has always been wonderful to me. and the next time I need another car they will be the 1st place I go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience
Easy, great sales job (Wayne) trouble free negotiation and finance,very accommodating; provided a loner while car was in for a safety check.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear that you had a pleasant experience here at Jess Ford of Pullman, Steven! Take care!
Jess Ford respects!
Jess Ford technicians and employees all treated me with respect and honored a long time understanding. I will always take my car there from now on!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to have earned your trust in our business, Heather! We look forward to continuing to be of service to you for many years to come!
Jess Ford
My wife and I had an amazing experience! Andrew was truly the best! I want to call him a Car Assistant rather than a Car Salesman. Because that was exactly what he did. He assisted us in every way possible to help us get the vehicle we needed for our family. He wasn't pushy. And even took time after the dealership had closed to stay behind and show us the features of our car. And BOY were there a lot of them! As long as I live in the Palouse I will always go to Jess Ford for all my car needs as they are top notch. Thank you Andrew and Jim Jess for the best car buying experience we have ever had!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change, tire rotation
very friendly checked in with me on how things were going
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Colton, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!