Reviews
Customer
The crew who work on my Truck are excellent. Love coming to get the oil changed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're more than happy to have been of service, Linda! Thanks for the positive review.
Great service.
The service was great. The staff is very professional and informative. The facilities are clean. I don't mind waiting for my car to be serviced. The waiting area is very comfortable. I appreciate the TV in the waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Debbie, we are happy you enjoyed your recent experience at our location! We hope to be of service to you again down the road!
Great service
Great service, nice people. Job completed in timely manner
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Standard Service Appointment
No problems at all...nice waiting area, and friendly people.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service - as usual!
As usual, the entire service department was welcoming. They were very prompt with the routine checkup -oil change, tire rotation, etc. My experience with Jess Ford has always been great. I would highly recommend the dealership to anyone looking for a Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Thank you for sharing your feedback with us.
Great staff.
Staff went out of their way to help us find the truck we wanted. We intended to return to Jess for our future needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you enjoyed working with our staff, Dan. If you need more help, our team is available to talk -- safe travels!
2016 f- 350 superduty
best place to buy your truck, hometown, family atmosphere....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
Friendly and courteous service. I asked if they had time if they would do one little extra for me and they did. Great bunch of employees.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at Jess Ford of Pullman! We look forward to your next visit!
service center
Keith in the service department goes above and beyond. Thank you for accommodating the Miller clan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Everybody on the staff is very helpful! It was a great experience, thank you!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase