Skip to main content

Subaru of Puyallup

(548 reviews)
Sales hours: 8:30am to 8:30pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:30pm 7:00am–7:00pm
Tuesday 8:30am–8:30pm 7:00am–7:00pm
Wednesday 8:30am–8:30pm 7:00am–7:00pm
Thursday 8:30am–8:30pm 7:00am–7:00pm
Friday 8:30am–8:30pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 7:00am–7:00pm
Sunday 10:00am–6:00pm Closed
2018 state dealer award
View 4 awards
2018 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(548 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Puyallup from DealerRater.

Want to share your experience with this dealership?

Write a review

Best buying experience I've ever had both times!

This is the second time in five months I have purchased a used car from a Harnish family dealership. Both times the sales people and the financing department worked very hard to get me the terms that I needed to buy the car I wanted. They put a lot of work into reconditioning their used vehicles before they sell them. My used Subaru had all new seals gaskets hoses belts timing belt oil pump radiator fan assembly and more completed before I ever bought the car. I never felt any pressure from the sales people and they were extremely patient with me. I guarantee the next time I need a car I'm starting at a Harnish family dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Josh, thank you for your review! We are very happy to hear about your positive experience with our dealership. We hope you are enjoying your new vehicle and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.

great service

friendly stuff. great cars. helmut was very helpful and funny. highly recommend for your car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi thank you for your review! We are very happy to hear about your positive experience with Helmut and our dealership. We hope you are enjoying your new vehicle and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.

Great Customer Service

One of the easiest car purchasing we have had. Thank you to Dima and Subaru of Puyallup

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for your review! We are very happy to hear about your positive experience with Dima and our dealership. We hope you are enjoying your new vehicle and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.

Amazing

Subaru of Puyallup was great! Worked with Dima and Helmut and We could not ask for a better experience! Stress free! Great Deal! Found the perfect CAR! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi thank you for your review! We are very happy to hear about your positive experience with Helmut, Dima and our dealership. We hope you are enjoying your new vehicle and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.

Great salesperson.... leidy rhines was super

Leidy Rhines was great. Not pushy truly helpful and found me the car best for me. She was honest and caring . Stress free experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Heather, thank you for your review! We are very happy to hear about your positive experience with Leidy and our dealership. We hope you are enjoying your new vehicle and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.

The best car buying experience ever!

I had the best car buying experience at Subaru of Puyallup. My salesperson, Kirk Schroll was terrific. I love my new Crosstrek!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Adele, thank you for your review! We are very happy to hear about your positive experience with kirk and our dealership. We hope you are enjoying your new vehicle and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.

Thank You Subaru Puyallup!!!

Great easy process purchasing a 2018 Subaru WRX from Subaru Puyallup! Andrew found the car we needed and in hours had it delivered! Second time purchasing a vehicle and always have a great time with amazing staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Andrew, thank you for your review! We are very happy to hear about your positive experience with Andrew and our dealership. We hope you are enjoying your new vehicle and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.

Great Experience

Last weekend I bought my first new car from Subaru of Puyallup. I am beyond happy with the whole experience, even though the car I was looking at buying sold two minutes before I called in. Working with Helmut and Dima was easy and fun. They made sure that I ended up with exactly what I wanted for the price I needed. I had done my research and knew I was getting a good deal. They were genuine and were willing to work for my business. They even picked me up from the airport at 7 am since I was coming from Oregon! I would highly recommend working with them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi thank you for your review! We are very happy to hear about your positive experience with Helmut, Dima and our dealership. We hope you are enjoying your new vehicle and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.

Out with the old and in with the new.

We brought our 2015 Subaru Outback (which we bought from Puyallup Subaru) in for oil change, we decided to look at the 2017 models. We were assisted by our salesman, George. There was nothing he did not know about the car, very personable and made the process of trading in and purchasing a new Subaru Outback an easy process, he was great. Would recommend anyone looking for any model of new or used Subaru to visit Puyallup Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Sue, thank you for your review! We are very happy to hear about your positive experience with George and our dealership. We hope you are enjoying your new vehicle and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.

Great sales consultant

I was in the market for a used Toyota pickup, I was referred by a friend to contact Blaine at Subaru of Puyallup. Once contacted Blaine gave his full effort and attention to me and helped me find the truck I've been looking for. Great dealership and staff! Will be back for future purchases from Blaine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Mark, thank you for your review! We are very happy to hear about your positive experience with Blaine and our dealership. We hope you are enjoying your new vehicle and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.