Reviews
Write a reviewAlways impressed. Very efficient, friendly, accommodating...
Always impressed. Very efficient, friendly, accommodating and responsive. Thank you Justin! The service department is well worth the drive- we live in Yakima and they are very accommodating and helpful! Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing Experience Car Shopping Today With Steve Zilkey!
I purchased my very first mini today and I love my new car!! Thank you to Steve Zilkey, who has made the experience a breeze. When buying a MINI, ask for Steve. You will not be disappointed. He is easy to talk to, he listens, he finds you the right deal. He sells you the car and the amazing car shopping experience that comes with. You will not be disappointed! Thank you Steve. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Had a great experience with northwest Mini. I had been to multiple dealerships with Honda, Toyota and others as I didn’t have my mind set on what car I’d get before I got there. These guys were very knowledgeable and by far the best service I’d received. They knew all the car features and invested the time to educate me. Bert was my sales person and he was super responsive, helpful and a nice guy. Since he was new, I appreciated that he deferred to others when needed and the whole team worked together to answer all my questions! I liked that it was a team experience. Every person was great. Oh yeah and my new mini is awesome! I love the car, so much more fun than anything else I have driven!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love my car and the experience!
Wanted a 4 seater convertible and there simply aren't many out there. Found out about the minis....and the rest, as they say, is history. Terry and Mike didn't sell me thing. Just let me peruse my options, and I ended up with a used (all of 10K in miles!) 2017 that I am truly in love with. Great car, great experience from start to finish! Go buy one....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Looking for new, found a wonderful used MIni!
Mike and Terry were awesome! Wanted a convertible and they didn't have to sell me at all. I sold myself. Thought I was destined for a new car but as it turns out, better fit with an "used" one (2 years old, 10K miles!). Great fit for me and my wife! Highly recommend dealership and car to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great purchasing experience
Worked with Terry to schedule a test drive and ended up buying the car right after. Very professional, easy experience. Terry was knowledgeable about all things Mini and was helpful before, during and after the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience with NW Mini
Worked with Terry to test drive and buy a Mini and it was a seamless experience. Professional, friendly and a great facility. I am loving my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience ever
We have purchased a lot of cars over the years but our car buying experience at Northwest Mini was by far the best experience hands down. They treated us like family. There really is a difference between Northwest Mini and all the rest.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Well worth the drive from Spokane!
We drove all the way from Spokane wa to Northwest Mini to buy a Mini Clubman. We knew what we wanted and Terry and Mike made sure we got just that. So well worth the drive! This place is like Mini heaven.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car purchase experience
Non-stressful dealership experience and our sales person was friendly, professional, honest and knowledgeable about Minis. Would purchase another Mini as we love the Mini Countryman cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car