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Northwest MINI

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (307 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always impressed. Very efficient, friendly, accommodating...

Always impressed. Very efficient, friendly, accommodating and responsive. Thank you Justin! The service department is well worth the drive- we live in Yakima and they are very accommodating and helpful! Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Amazing Experience Car Shopping Today With Steve Zilkey!

I purchased my very first mini today and I love my new car!! Thank you to Steve Zilkey, who has made the experience a breeze. When buying a MINI, ask for Steve. You will not be disappointed. He is easy to talk to, he listens, he finds you the right deal. He sells you the car and the amazing car shopping experience that comes with. You will not be disappointed! Thank you Steve. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Had a great experience with northwest Mini. I had been to multiple dealerships with Honda, Toyota and others as I didn’t have my mind set on what car I’d get before I got there. These guys were very knowledgeable and by far the best service I’d received. They knew all the car features and invested the time to educate me. Bert was my sales person and he was super responsive, helpful and a nice guy. Since he was new, I appreciated that he deferred to others when needed and the whole team worked together to answer all my questions! I liked that it was a team experience. Every person was great. Oh yeah and my new mini is awesome! I love the car, so much more fun than anything else I have driven!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my car and the experience!

Wanted a 4 seater convertible and there simply aren't many out there. Found out about the minis....and the rest, as they say, is history. Terry and Mike didn't sell me thing. Just let me peruse my options, and I ended up with a used (all of 10K in miles!) 2017 that I am truly in love with. Great car, great experience from start to finish! Go buy one....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Looking for new, found a wonderful used MIni!

Mike and Terry were awesome! Wanted a convertible and they didn't have to sell me at all. I sold myself. Thought I was destined for a new car but as it turns out, better fit with an "used" one (2 years old, 10K miles!). Great fit for me and my wife! Highly recommend dealership and car to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great purchasing experience

Worked with Terry to schedule a test drive and ended up buying the car right after. Very professional, easy experience. Terry was knowledgeable about all things Mini and was helpful before, during and after the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience with NW Mini

Worked with Terry to test drive and buy a Mini and it was a seamless experience. Professional, friendly and a great facility. I am loving my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience ever

We have purchased a lot of cars over the years but our car buying experience at Northwest Mini was by far the best experience hands down. They treated us like family. There really is a difference between Northwest Mini and all the rest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Well worth the drive from Spokane!

We drove all the way from Spokane wa to Northwest Mini to buy a Mini Clubman. We knew what we wanted and Terry and Mike made sure we got just that. So well worth the drive! This place is like Mini heaven.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car purchase experience

Non-stressful dealership experience and our sales person was friendly, professional, honest and knowledgeable about Minis. Would purchase another Mini as we love the Mini Countryman cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.