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Bob Lowth Ford,Inc.

(131 reviews)

Reviews

(131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Satisfied

Service dept. staff all were very cordial and very accommodating. My vehicle was service and repaired on schedule and I was promptly notified when repairs were complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The staff there at Ford are very helpful and do their

The staff there at Ford are very helpful and do their best to help their customers out with whatever the problem may be. I would recommend Ford to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We were at Bob Lowth Ford on July 16, 2022 to inquire

We were at Bob Lowth Ford on July 16, 2022 to inquire about new Explorers. Miranda Lewis helped us and did an excellent job! She allowed us to drive the one on the lot and gave us information as questions came up. Then we sat with her in her office and she answered our many questions. She was very knowledgeable, courteous, and pleasant. Thank you, Miranda! We had a very good experience at Bob Lowth Ford!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Never buy from them

Bought a truck from them and have spent $4000 in 7 months. Dealer told me they were going to take me to court for harassment over complaints

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Laurie Garrigan

Always purchsed from Bob Lowth Ford and will continue for many years!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Laurie, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

reliable

Always perfect courtesy and care and service. I trust Adam completely! No complaints EVER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Merilee, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

2013 Ford Explorer brake job

It took two service trips to finally get the job done. after the first one I still had a soft pedal. the second appointment they got it right

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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NEW F150

good people, easy to deal with and honest. will buy again for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing Dealership!

The whole team at Bob Lowth Ford are great! I'm from out of state and they made everything seamless! Definitely will buy from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chrysler Sebring

Friendly personal, and very good personal service Worked on my time line. Salesman was willing to come and pick me up at home and bring me to the car I just bought. Paperwork was done and waiting for my signature.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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