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Bob Lowth Ford,Inc.

(131 reviews)

Reviews

(131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service

Excellent service, as always. I trust them with my vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Sales and service are great!

Jerry in sales and service are great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Billy, thank you for your wonderful response to the quality of service our Staff provides! We will be sure to pass along your comments to Jerry for a great job! We hope to be of service to you again! Take care!

review title

warranty recall work preformed on car at this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Helpful, friendly staff—I’m very happy with the vehicle...

Helpful, friendly staff—I’m very happy with the vehicle purchase. Staff did an excellent job doing all they could to make the deal work for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Craig Looney

Joel MacDonald was my sales person. Very professional and did a great job finding me a great F150!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was concerned about a leak of fluid that had developed....

I was concerned about a leak of fluid that had developed. Service diagnosed and repaired within a few hours. Good work, with honest people at fair prices. I am new to the area and have always used the closest Ford service garage on my Ford vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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2014 Ford Fiesta

The car was received in a clean and well running condition. Some of the procedures of the purchase required me to be quite proactive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello David, thank you for taking the time to let us know how we did. We're glad to hear we could provide you with such great service. If you need anything else from us, please feel free to give us a call or stop by. Take care!

Wonderful

We had a great experience buying our new 2019 Ford Edge. Everyone was so welcoming and good to us. We have no complaints about anything. We would recommend our family and friend to you any time!!! Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great

We have had work done such as oil changes, work done under warranty. They have helped us get appointments when we need them. Double checked our extended warranty to see if it covers work before work is done. Provided us with phone calls when work is done. Great place for us to get work done on our two ford pickup trucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Promises

We went over and made deal on purchase. Needed a repair so was to come back next week to pick up. Would have full tank of gas oil change and be totally detailed. Went back 200 miles to pick up. Tank was empty no oil change repairs were done but not much for detailing. Got home and vacuumed for 2 hours on dog hair. Told salesman was not happy. Never heard anything back. Would need to bring it back - right another 200 miles one way.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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