West Hills Ford

Caitlin was my service advisor for my scheduled oil change and check of my fog lights. She was awesome! Great personality. Let me know of other requirements that needed addressing in the near future.

Collin from West Hills Gird was helpful, supportive, kind, and thoughtful. He was very responsive to all our needs and the changes we had to make due to our difficult work schedule this week. We are very grateful to him for his excellent customer service.

Colin was very polite helpful and friendly. He explained everything clearly and throughly. I would highly recommend your service department.

Nik was great taking care of my needs for maintenance on my Ford Bronco. Highly recommend this dealership and Nik

Caitlin is an excellent service representative and kept us informed on hevprogress. The service department did good work, and returned the truck in excellent condition. Thanks to all involved.

Keanu Brentz provided excellent service during check in - courteous, knowledgeable, and efficient with a great sense of humor. He provided videos and photos by email and followed up with phone calls to explain the repair options and prices, answering all questions clearly. John Patterson diagnosed all the issues within 24 hours and had the vehicle repaired by the end of the week. These included electrical, mechanical and maintenance issues that were overlooked or caused by four previous mechanics in our local area. Scott shuttled me to the dealer's rental facility and to the Enterprise agency for a rental vehicle, humorously explaining all the bells and whistles in a 21st century car to someone born in the 1900s who had only analog training. The entire experience was pleasant and absolutely worth the four hour round-trip drive between Sequim and Bremerton WA. This was the BEST service my truck has received from any Ford dealership. EVERYTHING WORKS AGAIN!!! YEEEEE-HAAAAWWWWW! Many thanks to West Hills Ford and its staff. Laurie Tanguay LoBo Designs 360.582.1919 info@lo-bo.com 2007 Ford F150 XL

Easy to get an appointment. Staff communicates well. Managed expectations and gave regular updates. Vehicles repairs were done ahead of projected timeline. Overall great service. Nick and his team in the service department are great.

Quick, Easy and Better!!! Had no difficulties while there, would recommend to others to have their vehicles serviced.

Connor at West Hills ford is the sole reason I bring my Bronco and Superduty there for all there servicing needs. I can always expect him to greet me at my car and discuss whatever servicing I'm there for. I always get my vehicle back in a timely manner. Connor understands and can knowledgeable explain any and all repairs that may need to be done which you don't always find with service advisors. I spent a good amount of money of both vehicles and depend on them for our work so having someone like Connor is so valuable to me. I will always bring my vehicles to West Hills Ford for all maintenance and repairs as long as Connor is my service advisor.

Vincent was friendly, efficient, and knowledgeable. I would not hesitate to bring my truck back for service.