West Hills Ford Hours
Read reviews that mention:
would not honor their warranty...
Worst bunch of thieves I have ever seen. Lie to you face time after time. They have admitted to owing me $550. And have told me the check is in the... mail for the past 60 days. STILL no money. If you buy here you are just looking to get ripped off!!!!!!!!!!!!!!
I will tell the world that the money finally did show up. However, Westhills screwed up yet again and did not notify Capital one auto loans so the mo...ney was not applied as a capital reduction but as a regular payment!! Therefore I was charged $89 in interest so I still got the shaft!!!!!! I'm pleased to say that I know of two deals I have cost this dealership. Or should I say I have saved two customers from being ripped off and lied too. I will continue to warn as many buyer as possible to avoid your dealership.
The person helping me there is named Max Davis and he was absolutely genuine and helpful throughout my entire experience there. I noticed that he also... treats all his other customers just as great! I have a Ford truck and will always continue to bring it there due to how great the service and hospatality is. Not to mention the prices are also great! - written by Nelson
Thank you for the amazing review! We are so glad that you had such a remarkable experience! We look forward to seeing you again!
We have purchased several cars over the years and this was the best so far. TJ and Julio were very friendly and helpful from the time we got to the dealership... all the way through buying the vehicle. They were attentive without being pushy, which is a tough balance! We felt like we were dealt with fairly, including with our trade and in the final financing paperwork. They were also kid-friendly! Our ten year-old said on the way home "That was a totally amazing experience." He wants to be a car engineer or salesman now :)
Thank you for the amazing review! We appreciate you choosing us. We are glad to have given you the remarkable experience that you and your family dese...rve!
The team was exceptional!! Great customer service from beginning to end!! Team was very personable and attentive. Professionalism is hard to find in... so many individuals under one roof.
We are greatly appreciative of your fantastic review and glad you had a remarkable experience! We are looking forward to seeing you again!
We've visited several dealerships and found this one to be the best. Our salesperson, Russell, was very helpful and extremely knowledgeable about all the... vehicles on the lot. He was very patient with all our questions and took the time to show us everything that we might be interested in. At no time was he pushy or in a hurry to get the deal done, and we really appreciated this approach. We'll definitely ask for him again should we need another vehicle. So if you're looking for a new or used Ford or Masda then we can highly recommend Russell to help find you the right deal. Also a big thank you to Roxanne for her help making the financing a painless process.
Thank you for your amazing review! We appreciate you for choosing us as your go-to dealership and look forward to conducting future business with you!
I am happy with my experience with Dave Mascher was salemen at West Hills Ford and I would recommend Dave and West Hills Ford for your needs
Thank you so much for your kind review! Enjoy your new F-150!
I was treated with a friendly staff and had a great experience purchasing a new car. I was asked if I needed anything and had great follow up when I asked... questions or needed more information. I would highly recommend this deal shop and my salesperson as well as finance guy.
Thank you so much for your kind review! We hope to see you back again in the future!
Thank you jessica and roxanne for all the help support and patience with helping me purchace my truck!! And making me and my daughter feel welcomed!!
Thank you so much for your kind review! We look forward to seeing you and your daughter back in the future!
From two and a half our oil changes, not knowing how to tighten and oil plug to now finding out they completely stripped out my oil plug this place is... horrible. I've spoken the the service manager in the past but get the " ohhh sorry, bye" talk. Please take your vehicle elsewhere......