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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,909 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,909 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Pleasant Experience

I found the entire staff and the facility pleasant and accommodating. Keep up the good work, Lithia Chrysler Jeep Dodge of South Anchorage!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jeep Cherokee Latitude with Attitude

I shopped two days before going to this dealership. My experience was great...Calista Ross was /is very knowledgeable, and friendly to work with. Calista was recommend by Troy Jarvis, he added that she knows more about jeeps than himself. He was right!! She listened to what i wanted, she went above n beyond my expectations. Thank you Calista !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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2014 Jeep - Sahara

I have had two car experiences before I went to this dealership. I hated both...so I dreaded having to trade my Ford Escape because I hated the entire process of buying a car. It takes forever and the dealer usually gives me the run around. I am thankful that Robert Ezzell made the process easy for me and was by far a lot better than my past experiences with car dealers. I did not leave the dealership with a migraine/headache!!! I am very happy with my new Jeep Wrangler - Sahara 2014! Everyone at work loves it and my friends in the lower 48 love the fact that it has bumper to bumper lifetime warranty!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Great. Great people to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you for service :)

Thank you for caring for my car for the past several years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My New Jeep

This is my second experience with Lithia Jeep and, once more, I'm impressed with the knowledge and courtesy of the sales staff. Josh Taylor and Mike Miskinis both helped me get the Jeep I wanted for a fair price. I went in knowing what I wanted and spent just about two hours at the dealership getting the financing completed, the options I wanted and having the vehicle brought in from Wasilla. Josh was both kind and thorough going over the particulars of the new Jeep and I haven't locked the key in the car yet! A special thanks to Lithia for making car buying an easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Purchasing the pickup

Purchasing the vehicle was great, waiting for the add ons to be scheduled not so great specially the step rails.Price was fair on everything. we got good price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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New car buy

Everyone was a pro! Was a pleasant experience buying our Jeep Patriot at Anchorage's Lithia Chrysler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tie-rod replacement

Tie-rod replacement due to a manufacturer recall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding, customer oriented service. Thank you.

Very impressed with the customer service at Lithia. Mr. Allen was professional, knowledgeable, and courteous throughout the process. My past service experiences have been with Anchorage Chrysler/Dodge and I can honestly say your dealership's service department easily surpasses theirs in all aspects. I live in Palmer and hope the Wasilla Lithia dealership has the same service reputation as your Anchorage location. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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