Reviews
Pleasant Experience
I found the entire staff and the facility pleasant and accommodating. Keep up the good work, Lithia Chrysler Jeep Dodge of South Anchorage!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jeep Cherokee Latitude with Attitude
I shopped two days before going to this dealership. My experience was great...Calista Ross was /is very knowledgeable, and friendly to work with. Calista was recommend by Troy Jarvis, he added that she knows more about jeeps than himself. He was right!! She listened to what i wanted, she went above n beyond my expectations. Thank you Calista !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2014 Jeep - Sahara
I have had two car experiences before I went to this dealership. I hated both...so I dreaded having to trade my Ford Escape because I hated the entire process of buying a car. It takes forever and the dealer usually gives me the run around. I am thankful that Robert Ezzell made the process easy for me and was by far a lot better than my past experiences with car dealers. I did not leave the dealership with a migraine/headache!!! I am very happy with my new Jeep Wrangler - Sahara 2014! Everyone at work loves it and my friends in the lower 48 love the fact that it has bumper to bumper lifetime warranty!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Great. Great people to work with.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for service :)
Thank you for caring for my car for the past several years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My New Jeep
This is my second experience with Lithia Jeep and, once more, I'm impressed with the knowledge and courtesy of the sales staff. Josh Taylor and Mike Miskinis both helped me get the Jeep I wanted for a fair price. I went in knowing what I wanted and spent just about two hours at the dealership getting the financing completed, the options I wanted and having the vehicle brought in from Wasilla. Josh was both kind and thorough going over the particulars of the new Jeep and I haven't locked the key in the car yet! A special thanks to Lithia for making car buying an easy process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing the pickup
Purchasing the vehicle was great, waiting for the add ons to be scheduled not so great specially the step rails.Price was fair on everything. we got good price
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car buy
Everyone was a pro! Was a pleasant experience buying our Jeep Patriot at Anchorage's Lithia Chrysler!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tie-rod replacement
Tie-rod replacement due to a manufacturer recall
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding, customer oriented service. Thank you.
Very impressed with the customer service at Lithia. Mr. Allen was professional, knowledgeable, and courteous throughout the process. My past service experiences have been with Anchorage Chrysler/Dodge and I can honestly say your dealership's service department easily surpasses theirs in all aspects. I live in Palmer and hope the Wasilla Lithia dealership has the same service reputation as your Anchorage location. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair