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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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We couldn’t be more pleased with David Franco as our...

We couldn’t be more pleased with David Franco as our sales representative! My husband hates the new car purchase process and we basically bought the car over the phone due to David’s patience, courtesy, and hard work. All we did in person was sign papers and pick up the car—at which time David demonstrated many of the features. He even connected my phone via Blue Tooth. I would definitively purchase from David again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for the business you have brought our way!

Chuck is a good person very friendly trustworthy and...

Chuck is a good person very friendly trustworthy and knowledgeable. I will recommend him to my friends. He negotiated on my behalf to ensure the deal was right for me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We thank you for your business and for your 5 star review!

Working with David Franco was a pleasure, he knew answers...

Working with David Franco was a pleasure, he knew answers to all my questions. He was pleasant factual and no nonsense. I am a difficult car buyer and was in at least 4 times and even missed appointments with him. He was always happy to see me and he is a perfect example of a car salesman i want to work with. I will refer my friends to him. A great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We want to thank you for choosing to buy at our store and for the review!

Purchased 2 cars from lithia, both times that I've gone...

Purchased 2 cars from lithia, both times that I've gone the sales team was very helpful and welcoming, been to different dealerships looking for a new car and the team at lithia really helps out their customers. Definitely the place to go if you want to buy a car and not get pushed into a sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review and for choosing to buy from us!

RJ & Lithia helped make my dreams come true!! I feel like...

RJ & Lithia helped make my dreams come true!! I feel like he took care of me the way that a family would. I’m grateful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback and for choosing to buy from our store!

I really enjoyed my visit with David for both visits to...

I really enjoyed my visit with David for both visits to the dealership. My most recent trip to lithia I drove my fourth vehicle home. lithia has been a great dealership to work with and helping me find exactly what me and my family need and dealing with a couple obstacles along the way David went above and beyond to make sure that everything that could go in my direction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for being our customer and for leaving a 5 star review!

David was understanding of my needs and worked in a...

David was understanding of my needs and worked in a timely fashion to close a deal. Was very good during follow up calls in reference to new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David Dowd was extremely helpful and knowledgeable when...

David Dowd was extremely helpful and knowledgeable when helping me find a Jeep to fit what I want. I highly recommend him for anyone looking for their next vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Heck did great ,he was very informative and found the...

Heck did great ,he was very informative and found the exact. Car I was looking for. And called me back on time every time he was also a pleaser to talk with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

John has assisted me over the years with a lease, a new...

John has assisted me over the years with a lease, a new car sale, and a trade in. This last experience was seamless. Lithia took me through ordering a new vehicle from the factory and kept me informed at each step of its shipment. Once it arrived, John and Kevin with the management team went out of their way to make sure all of my questions were answered and that the deal was right. I feel like the whole family at Lithia are dedicated to being the very best at what they do, and take the needs of their customers seriously, from the service department through the sales team. Ansel made the paperwork harmless at the closing, and went out of his way to search for the lowest interest rate even though we had already found an acceptable one. Last but not least we are happy with our 2021 ram 1500 rebel. -Chance M.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.