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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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David Dowd was my salesman this is the second vehicle I...

David Dowd was my salesman this is the second vehicle I purchased with him. And third with lithia I will continue asking for David and will recommend him and lithia for their new purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for the business you have brought our way!

Franco was great to work with. Put us at ease with the...

Franco was great to work with. Put us at ease with the transition of purchasing my new truck. I highly recommend anyone to contact Franco for the same experience. He is supported at Lithia by a great team. Thanks Franco

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review and for choosing to buy from us!

Robert Jordan made my first time buying a new car an...

Robert Jordan made my first time buying a new car an awesome experience, he even drove my car down to the Kenai Peninsula. Thanks, RJ!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being our customer and for leaving a 5 star review!

I had an issue with my paperwork that left me confused...

I had an issue with my paperwork that left me confused and frustrated. But Dave Dowd came to my rescue and helped to fix it. He was genuinely patient, understanding, listened intently, and was very supportive. Lithia is blessed to have him and I would tell anyone wanting to purchase a vehicle there to go see Dave first. Thanks Dave, you’re the best. 👍🏼👍🏼🙏🏼🙏🏼🙌🏼🙌🏼😇

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our store and for letting users know about your experience!

Bob fudge is an awesome salesman, he won’t pressure you...

Bob fudge is an awesome salesman, he won’t pressure you into buying any vehicle, he does whatever he can to find your dream car or just the best deal that fits you I highly recommend me fudge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review and for choosing to buy from us!

Great dealer ship. David made everything easy for me...

Great dealer ship. David made everything easy for me especially when buying my first brand new truck. I've never owned something brand new before so he made this milestone in my life easy to accomplish. I appreciate everything you do brother and how easy you made this sale go. I hope to shake your hand in person when this covid 19 stuff dies off finally! If I ever need to get another vehicle you are the first person I'd go to. Thanks again for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We want to thank you for choosing to buy at our store and for the review!

Dave went above and beyond to assist me with the purchase...

Dave went above and beyond to assist me with the purchase of a new vehicle. I was in a couple of different times looking to purchase a new Durango and had originally placed money down on one that was to be delivered soon. I also had scheduled an appointment, but arrived several hours later. He graciously accepted my tardiness and proceeded to work with me in the purchase of a different Durango that I drove home that evening. Thank you "Franco". You were professional, knowledgeable, and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being our customer and for leaving a 5 star review!

He was great. I had called and I told him what I wanted...

He was great. I had called and I told him what I wanted and things that I would want in a car. Instead of just telling me to come on down (which is what usual salesmans do) He said he's going to look at options and give me a call back. Called me back with several options on things that I like and with other models similar. He gave me the info of the cars online so I could look at it and discuss it with him over the phone. At the dealership he was great.Answered any questions and we even drove the lot just to make sure we didn' t miss any other cars I might be interested in. I was able to drive off that day with my new car. Amazing work and dedication

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being our customer and for leaving a 5 star review!

Very friendly personable. Listened to what we were...

Very friendly personable. Listened to what we were looking for and showed us just one vehicle. Came in and out with a vehicle. No frustration hassle free! Great Service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We thank you for your business and for your review!

I worked with Jake tonight for 2 hours and find him to be...

I worked with Jake tonight for 2 hours and find him to be very diligent and attentive. He is knowledgeable about the vehicles. I would certainly recommend Jake to be considered for management.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review and for choosing to buy from us!