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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Dave is a great guy & was very patient with me! Took a...

Dave is a great guy & was very patient with me! Took a couple of months of looking but, he got us in the perfect truck. I’ll only be dealing with Dave in the future. Thanks again for everything brother.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I’m really glad RJ was my salesman! He’s on top of...

I’m really glad RJ was my salesman! He’s on top of everything and made sure I was satisfied! This was my first time buying here and out of all dealer I have went with, this is the best one I have visited! Will buy again in the future and let people know about it! Great job team and great work RJ! thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Terrific salesman to deal with. Honest, knowledgeable,...

Terrific salesman to deal with. Honest, knowledgeable, customer oriented. Works for you to get the best possible deal. I would highly recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

David Dowd! Words cant describe how satisfied I am with...

David Dowd! Words cant describe how satisfied I am with this whole process. It was a great experience. If you're still working when I need a new vehicle I'll be back. Thanks again for everything!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My family has purchased six vehicles from this dealership...

My family has purchased six vehicles from this dealership and I will only work with Bob. He does not try to pressure you into something you do not want, unlike a couple of the other salesmen I've interacted with at the dealership. He works hard to get you a good deal. I previously purchased two vehicles at their downtown competitors and this dealership is much better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr.BobFudge was awsome, He listened to me via email,...

Mr.BobFudge was awsome, He listened to me via email, found exactly what I was looking for, drove my new vehicle to Soldotna, met me at work, answered all my questions and gave me a tour of my new vehicle, highly recommend and will do just that highly recomnend Mr Fudge!! You will not regret it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dave Franco, Patrick Osbon and Jared Holbrook were all...

Dave Franco, Patrick Osbon and Jared Holbrook were all hands on and the buying process went very fast and smoothly. Always friendly, honest and great communication, which I greatly respect. I would definitely refer anyone your way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everything was good with my experience with Lithia...

Everything was good with my experience with Lithia Chrysler. I purchased the vehicle I was interested in and I was on my way. Everyone was extremely busy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

John was so great! He communicated our needs with the...

John was so great! He communicated our needs with the sales and finance managers to make our deal work for us. Thank you for being so wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very poor customer service. They were not honest about...

Very poor customer service. They were not honest about the service they had done to the car. I’m now stuck with $750 in repairs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Have you had the opportunity to speak with our General Sales Manager Kevin Lewis? His direct line is 907-868-9308 I think he would like to speak with you.

Dealer response

Please excuse our delay, we will be in contact today! We appreciate your patience and look forward to helping you. We've been operating at reduced capacity which has impacted our response time just a bit. Thanks for understanding. Thank you.

Consumer response

I spoke with John O and left a message for Kevin Lewis. I had follow up questions for John and cannot get a response back from him. Kevin also did not contact me.