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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,907 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,907 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Awesome salesman above and beyond, absolutely amazing!

Chuck was amazing! He made everything painless and was so nice. Chuck was able to put up and deal with all my text messages to help me get into the right vehicle. Chuck always had a smile on his face, I would recommend Chuck hands down this was my best experience overall. Chuck definitely went out of his way to make this happen for me and my family. Outstanding service HANDS down!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Satisfied

After leaving the dealership the first time I wasn’t satisfied but after John O reviewed my survey he gave me a call and listened to my concerns. He was willing to work with me to ensure I was satisfied with my purchase. To me that speaks volumes about a person and their quality of business . I’m so happy with my purchase and I will be returning to lithia for future business .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

You are a valued customer! The staff and I are always here to help you in any way possible. Feel free to call me directly if you need anything at all! Enjoy your new Rogue!

Outstanding service that goes above and beyond!

I had the pleasure of working with Evan Griffin on the recent purchase of my new Jeep. He went out of his way to meet all of my excessive demands, and did it with a smile! His positive attitude is what really makes the difference, and Evan made the difference for me! He is knowledgeable, honest, and does what it takes to make the customer satisfied. He knows how to get things done, and how to get the best deal for his client. I walked in not really needing a new car, but after working with Evan, and seeing how much he cared, and how he wasn't trying to just make a sale, but instead make sure I got exactly what was right for me, I knew he was the right choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Absolutely amazing!!!

From the moment I walked in I was treated with kindness and a amazing amount of respect. Every employee I encountered was helpful as well as willing to help me accomplish anything I asked to help me with my vehicle deal. I had the fortune pleasure of John Palmer as my sales associate, John was is the nicest, friendly, and professional Salesman I have worked with. I 100% recommended him and the team there for any and all vehicle transactions to anyone in my future, Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

This is our 3rd car from Lithia Jeep of South Anchorage. Each experience has been positive. We worked with Jared this time and found him to be knowledgeable and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Experienced and knowledgeable Staff

I had the pleasure of with with Chuck Coleman. I couldn’t have asked for a more professional and knowledgeable salesman. Thank you so much Chuck for working with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Every time I go here they charge double

Every time I came here I’m charged double the quote my car is there 5 times longer than promised and they don’t take or return my calls and I get my car back with more issues than before it was serviced.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Sometimes it’s best to listen

Wish we had better service from the salesman. My wife and I wanted to look at a used vehicle and test drive it. The one salesman went to grab keys, he instructed the other salesman to help and he insisted that we make a decision right than if we would buy that day or not. He asked my wife 4 times in a row if we would make a deal or not and she just kept saying we haven’t even took the vehicle out. He finally stomped inside and we got in our vehicle and left. Went over to another dealership and bought a vehicle

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We have sent this to the manager in charge of the sales staff and to the General Sales Manager Kevin Lewis. Thank you for letting us know!

Woth it!

Pavii was super helpful, explained everything clearly, did everything possible to make sure i drove away with the vehicle i wanted. Great experience overall, would recommend to anyone to go see pavii at lithia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Honest and responsive

Very friendly team who go out of their way to be helpful. Kept me informed during every step of the transaction. Returned calls quickly when I had questions. Top notch salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.