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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,907 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,907 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Great Experience

Pavii was great to work with, truly took time to make sure we were comfortable. He made sure that our needs were met. He helped us through the entire process and made it very stress free. I would recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Trade in

My sales rep and his managers went above and beyond to get me the best deal for my Jeep trade in. Overall, it was a great deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The best!!!

They took care of me as usual, wouldn’t go anywhere else!!! They always get you the lowest price possible and the best for your trade in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

tire kicker

they worked with me for months before I decided to purchase a new RAM 1500. The sales staff was always helpful and courteous, and showed an abundance of patience with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you

John was wonderful to work with to get the deal done. John was friendly and recognized my family’s service to the Anchorage community. Thank you John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ram purchase

Sales team explained features, knew the tech, answered my questions, and took the time to show me other vehicles, instead of pushing one on me. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Service

I have purchased many vehicles over the years and this experience was by far the best. Everyone I met was helpful and made the process actually enjoyable. Thank you Chuck for helping me with getting my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful Customer Service

Very informative. They were very helpful in choosing the best model for our needs and after our purchase personally walking us through the features of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience!

This is my 4th Jeep from Lithia. Jose Alfaro was great! He kept us well informed, and was beyond helpful! I would definitely recommend having Jose help you with your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good times, Friendly enviroment

I went thru Costco’s vehicle buying program and got connected with John Palmer who called me back the next day to inquire as to what I was looking for, so I told him and he said he had a Rubicon coming in. The color was not what I wanted and we left it at that. After viewing several You Tube videos about Jeeps with Skytops, I decided I wanted one so relooked at Lithia's on line inventory and saw a MOAB with a skytop in the right color. So the wife and I took a ride to south Anchorage to view this thing of beauty, Looked at it and decided yeah boy, I like it. Hanna Poster was walking thru the lot and just as friendly as can be asked if she could help so I let her know that we wanted to check out the MOAB and that I had already talked to John Palmer so she offered to go get him. Now I didn't have an appointment but that did not bother good ole John with the I can get it done attitude. We all took a test drive and got back to the dealer and John’s scheduled appointment had arrived so I told him I would talk to him later. Next day I showed up and John and I got down to business. The numbers I wanted did not match up with the numbers he wanted so we just had a friendly chat with no pressure on buying, on the way out he introduce me to John Okoniewski in the Management Department so for the next 20 minutes or so had a conversation first about the Jeep which led into to other areas of interest. Just a super guy to talk to. After leaving John Okoniewski’s office John Palmer asked me to my surprise if I would like to actually take the MOAB for about a day to run around in. I thanked him but declined. Got in touch later with the wife and told her what the price difference was and that I was ready to fly down south and drive a Rubicon back (already had a price arraigned for Out The Door) but she decided that she liked this one and it was local. The short answer is we bought local and every person I came in contact with at South Lithia Chrysler are just as friendly as can be and bend over backward to try to help you out anyway they can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.