Reviews
My oil change scheduling was easier over the phone.
My oil change scheduling was easier over the phone. The oil change went smoothly and without issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad to hear everything went smoothly with your oil change and that scheduling was easy over the phone. We appreciate you choosing Lithia Hyundai of Anchorage and hope to see you again at your next service!
Brandon at Lithia went above & beyond throughout my
Brandon at Lithia went above & beyond throughout my ENTIRE appointment. He was welcoming, thorough, professional, friendly, courteous, and kept me informed throughout my entire scheduled appointment. Seriously, he was the best & was such a huge improvement for the Lithia Service Department of past. Thank you for asking!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
C.Krzanowski, we’re thrilled to hear how well Brandon took care of you at Lithia Hyundai of Anchorage! Your kind words about his professionalism, communication, and friendly attitude mean a lot. We’ll be sure to recognize him for going above and beyond. Looking forward to your next visit!
Ryan was very helpful in selecting the right car for us.
Ryan was very helpful in selecting the right car for us. He knew the features of the car, worked with us in price, and followed up often to make sure things were okay.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Elvishpie, it’s great to hear that Ryan provided helpful, knowledgeable, and attentive service during your car selection at Lithia Hyundai of Anchorage. We’re glad you felt supported throughout the process. Looking forward to seeing you again!
Lithia Hyundai you guys are awesome got my new engine
Lithia Hyundai you guys are awesome got my new engine installed my car runs great, at no cost to me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad to hear your engine replacement went smoothly and that your car is running great! It’s always a pleasure to help, and we truly appreciate your kind words. We look forward to seeing you again at Lithia Hyundai of Anchorage!
I worked with Sean and he was fantastic!
I worked with Sean and he was fantastic! No pressure and answered all my questions. As someone working to rebuild their credit (it’s suuuuper low), I was nervous about applying for a new vehicle but he advised their in house servicing has been able to help people with all kinds of low credit. I was absolutely ecstatic to find out I was approved! It was also a very quick process. I went in around 7pm and was approved by 8/830pm! The finance guy (I’m so sorry I forgot his name) was also wonderful! Overall an amazing experience with y’all!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bri, we're glad to hear that Sean and Blayke made your experience at Lithia Hyundai of Anchorage so positive! It's great to know our team could assist you with the financing process smoothly. Enjoy your new vehicle and don't hesitate to reach out whenever we can be of service again!
The maintenance scheduling has improved.
The maintenance scheduling has improved. Wish there weren’t long waits, I would use them more if I knew what maintenance they could do/wanted to do:
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback on the maintenance scheduling at Lithia Hyundai of Anchorage. We're glad to hear there's been improvement, and we appreciate your patience with wait times. Your input is valuable as we work towards enhancing our services further! Travel safe and let us know whenever we can be of assistance again!
People were friendly.
People were friendly. I was not pleased with the detailing of the vehicle. Still dog hair and dirt left in the interior. Had a crack in the windshield they refused to fix
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Travis, thank you for sharing your feedback. We're sorry to hear that the detailing and windshield issue did not meet your expectations. We appreciate your comments and will be discussing them with our team to improve. If you'd like to reach out via email, we'd be happy to discuss this further and see how we can assist.
Brought my vehicle in because of an oil leak.
Brought my vehicle in because of an oil leak. My car is leaking more oil
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sean, thank you for reaching out. I regret to hear that your vehicle is still experiencing issues with the oil leaking. Please contact me directly so we can resolve this matter promptly. Thank you. Moises Gonzalez - Service Manager - 907-762-5752
Service dept worked very well with my roommate as i have
Service dept worked very well with my roommate as i have been out of town. I’m happy to put my trust in the dept whether i’m in town or not.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that our service department here at Lithia Hyundai of Anchorage earned your trust, even while you were out of town. Thank you for sharing this positive feedback and we hope to see you again!
Christian was very Personable, very attentive, great
Christian was very Personable, very attentive, great follow-up, patient, service with a smile, confident in the ability to please.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Christian at Lithia Hyundai of Anchorage! We're happy to hear that his personable and attentive service made a positive impact. We appreciate your feedback and look forward to serving you again in the future!