Reviews
Christian was very Personable, very attentive, great
Christian was very Personable, very attentive, great follow-up, patient, service with a smile, confident in the ability to please.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Christian at Lithia Hyundai of Anchorage! We're happy to hear that his personable and attentive service made a positive impact. We appreciate your feedback and look forward to serving you again in the future!
Staff was pleasant.
Staff was pleasant. I was sent a reminder text the day before the appointment. I was called when my car was done. I received paperwork that showed what was charged (nothing at the time- warranty service) and the work that was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Lithia Hyundai of Anchorage! We're delighted to hear that our team kept you informed and provided a smooth service visit. We appreciate your feedback and look forward to assisting you in the future!
Brandon went above and beyond.
Brandon went above and beyond. There is a lengthy wait time to get an appointment tho.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Jmongold, we’re glad to hear Brandon went above and beyond to help you. We understand that long wait times can be frustrating and appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can look into this further and ensure a smoother experience moving forward. Best, Moises Gonzalez - Service Manager - 907-762-5752
No pressure.
No pressure...great options... below Kelly Blue Book .....and a 'like new' automobile with 40K miles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear you had a no-pressure experience and found a vehicle you love at a great value! Thank you for choosing Lithia Hyundai of Anchorage — we hope you enjoy every mile in your new ride.
Christian was very helpful and showed us videos of the
Christian was very helpful and showed us videos of the maintenance that needed to be done as well as our worn break pads.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Christian at Lithia Hyundai of Anchorage! We're glad to hear that the videos were helpful in understanding the maintenance needed. If there's anything else we can assist you with, feel free to reach out!
Dana did a great job and got the vehicle checked in and
Dana did a great job and got the vehicle checked in and explained everything that needed to be done so I had no surprises. Dealership great job and getting the vehicle serviced and returned to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your experience! It’s wonderful to hear that Dana provided such clear and helpful service during your visit to Lithia Hyundai of Anchorage. We’re glad everything went smoothly and your vehicle was taken care of. We look forward to seeing you again soon!
Brandon did an amazing job of squeezing my appointment in
Brandon did an amazing job of squeezing my appointment in a short notice. He has a nice smile.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear you had such a positive experience! We’re glad Brandon was able to accommodate your appointment on short notice—his helpful attitude and friendly demeanor make a big difference. We appreciate your feedback and look forward to seeing you again at Lithia Hyundai of Anchorage.
Overall a good experience.
Overall a good experience. Staff pleasant, professional and knowledgeable. Staff made the experience as painless as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that the team at Lithia Hyundai of Anchorage made your experience smooth and enjoyable. Thank you for sharing this positive feedback!
This is my second cat I bought with them.
This is my second cat I bought with them. This is a great dealership. They make my issues their issues. They listen and respond accordingly! The service department is great. The sales team is great. Isaah Hooman is the best salesman there!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Christopher, thank you for your continued loyalty to Lithia Hyundai of Anchorage! We’re thrilled to hear that Isaah Hooman and the entire team made you feel heard and supported throughout the process. Enjoy your second vehicle, and we look forward to helping you again down the road!
Surprised at cost but once the phone system started
Surprised at cost but once the phone system started working both went above and beyond in being helpful. Also car was not finished being put back together seal strip on door was not put back in place and it caused my wife extra time from her work to get it fixed. It had been done for three days ( waiting to talk with Dana during her weekend) but I had asked them to double check my car more than once. They should have seen the seal strip in the seat. I do not hold Dana and Christian responsible but one of the tech should have seen it if they really checked our car. Tech gets a 3 from me
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us. We're glad to hear that Dana and Christian provided helpful service, but we're sorry about the oversight with the seal strip at Lithia Hyundai of Anchorage. Your comments are valuable in helping us improve our processes, and we'll address this issue with our team to ensure it doesn't happen again. We appreciate your patience and understanding!