Reviews
Service was wonderful.
Service was wonderful. Text reminders were also very helpful. Everyone showed kindness with people. Appreciate the awesome service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lila, we’re so happy to hear that you had a wonderful experience with our service team! It’s great to know that the text reminders and the kindness from our staff made your visit even better. Thank you for your kind words, and we look forward to assisting you again in the future!
Travis Richardson gets a 5star plus!
Travis Richardson gets a 5star plus! Best experience yet buying a new car 😊 Was intending to buy a different make car but the dealership wasn’t knowledgeable about the vehicle. They wouldn’t negotiate. Was just a bad experience. So we looked at our second choice and after Travis took the time to educate us on the vehicle it was the better choice !! Sold Thank you Travis and Gabe
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alice, we appreciate you for sharing your wonderful experience! It’s fantastic to hear that Travis went above and beyond to educate you on your new vehicle, making it the perfect choice. We’re so glad to have earned your trust and look forward to helping you again at Lithia Hyundai of Anchorage!
Flint & Ryan have been extremely helpful with the
Flint & Ryan have been extremely helpful with the limitations I had of purchasing a truck while out of town & prepping it to be shipped out.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amy, thank you for sharing your experience! We're thrilled to hear that Flint and Ryan were able to make your out-of-town truck purchase smooth and efficient, including prepping it for shipping. We look forward to assisting you again at Lithia Hyundai of Anchorage!
Service was great, just a challenge to schedule the
Service was great, just a challenge to schedule the appointment and that experience can be improved greatly. Christian and Brandon were great to work with. The call tree and contacting the service department isn’t clear and fortunately Christian has provided us with his direct line for the next time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and are glad to hear that Christian and Brandon provided great service! We understand the frustration with scheduling and will share your comments with our team to improve the process. Thank you for your patience, and we look forward to assisting you more smoothly next time.
They diagnosed the problem and ordered the part necessary
They diagnosed the problem and ordered the part necessary to fix it. They will call when it comes in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear that the team at Lithia Hyundai of Anchorage diagnosed the issue and is getting everything ready for your repair. We appreciate your trust and look forward to completing the service once the part arrives!
This experience was much better than previous times I’ve
This experience was much better than previous times I’ve been there. Glad to see customer service is improving again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dawn, we're delighted to hear that your experience at Lithia Hyundai of Anchorage has improved! Thank you for noticing our efforts in enhancing customer service. We look forward to serving you again!
Given the situation with my Tucson with a bad rear shock,
Given the situation with my Tucson with a bad rear shock, I was satisfied with the service to get it resolved. It was good to have a loner vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your feedback! We're glad to hear that you were satisfied with the service, especially with the loaner vehicle during your Tucson's repair. We look forward to assisting you again if needed!
Took a bit longer than expected at the dealer but overall
Took a bit longer than expected at the dealer but overall a good experience. Good people
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad to hear you had a good experience with us at Lithia Hyundai of Anchorage. We appreciate your patience and look forward to helping you again in the future!
Dana was friendly, helpful and as always communicative My
Dana was friendly, helpful and as always communicative My service to my car was quick and I loved the updates I had on it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nakano, we’re delighted to hear that Dana provided friendly and helpful service during your visit to Lithia Hyundai of Anchorage! Keeping you informed throughout the process is always a priority, and we’re glad you appreciated the updates. We look forward to seeing you again!
Efficient and courteous service.
Efficient and courteous service. Difficult to make an appointment. I’d much rather deal with a person that with your automated system.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad you found the service efficient and courteous, but we understand the frustration with the appointment system. Your preference for speaking with a person is valuable input, and we'll share this with our team to improve the scheduling experience. If you’d like to discuss this further, please reach out—we’d love to find a solution that works better for you.