Reviews
Patient, helpful and thorough.
Patient, helpful and thorough. Always able to help and is very transparent Amazing give her a raise
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Onee, Thank you for your glowing review! We're thrilled to hear that our team members demonstrated patience, helpfulness, and thoroughness. Providing transparent and exceptional service is a priority for us. Your suggestion is duly noted, and we'll make sure to recognize our team member for their outstanding efforts. If you ever have more feedback or need assistance in the future, don't hesitate to reach out. We appreciate your support!
Very clean,& friendly employees Very helpfull & willing
Very clean,& friendly employees Very helpfull & willing to work with you on anything customers want
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello! We appreciate your positive feedback about our dealership! It's great to hear that you found our facility clean and our staff friendly and helpful. We always strive to create a welcoming environment and work closely with our customers to meet their needs. Thank you for choosing Lithia Hyundai of Anchorage. We look forward to assisting you with anything else you may need in the future!
Blayke was most personable and attentive.
Blayke was most personable and attentive. Made me feel comfortable from the moment I walked in the door. By the time left we were buddies. I will definitely go talk to Blayke for me next purchase first.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, We're thrilled to hear about your positive experience with Blayke! Creating a comfortable and personable environment for our customers is something we take pride in. It's fantastic that Blayke's attentiveness made you feel at ease, and we're honored to have earned your trust. We look forward to assisting you with your next purchase whenever you're ready. Feel free to reach out to Blayke or anyone else on our team. We appreciate your loyalty!
There were a few communication glitches and no responses
There were a few communication glitches and no responses to my texts Overall, the experience could have been made better. Had the communication been a little bit more timely
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for taking the time to inform us of your experience. We strive for prompt and clear responses and are sorry to see that this was not the case during your visit. I would like to discuss this with you further so that I can see that your concerns are properly addressed. Please contact me at the number below when you are available. Best, Matt Dean - Service Manager - 907-762-5131
Tynia angry I want to thank you for all the services that
Tynia angry I want to thank you for all the services that you have provided me and my wife specially Stephanie I want to personally thank Bobby for his exceptional and professional service for providing us and the financial manager. I think his name is Michael Hall is professional as well thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! We're glad to know that our team, including Tynia, Stephanie and Bobby provided exceptional service during your visit at Lithia Hyundai of Anchorage. We'll make sure Michael Hall also gets a shout-out for his professionalism! Thanks for the review and until next time, travel safe!
Jessica was amazing!
Jessica was amazing! One of the best sales reps I've ever had to work with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for your positive feedback! We're thrilled to hear that Jessica provided you with an amazing experience. Your satisfaction is our priority, and we appreciate your kind words. If you ever have more questions or if there's anything else we can assist you with, feel free to reach out. We look forward to the opportunity to serve you again.
From Salewoman Jessica, Sales Manager Tony, and the
From Salewoman Jessica, Sales Manager Tony, and the Finance Guy...you all did a great job. ?? They were all professional and straightforward with me as I was with them. I have and will continue to recommend my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Chris, We greatly appreciate your positive feedback! It's fantastic to hear that Jessica, Tony, and our Finance team provided you with a professional and straightforward experience. We're honored by your recommendation and can't wait to welcome your family and friends. Looking forward to serving you again!
Very good and timely.
Very good and timely. I was pleased that the service department has improved the customer experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for your positive feedback! We're delighted to hear that you had a very good and timely experience with our service department. Your satisfaction is important to us, and we appreciate your acknowledgment of our efforts to improve the customer experience. If you ever have more feedback or if there's anything else we can assist you with, feel free to reach out. We look forward to serving you again.
I have been trying to call and text AND live chat to talk
I have been trying to call and text AND live chat to talk with someone and nobody is responding.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Hannah, Thank you for bringing this to our attention. It is regrettable to hear about the level of communication you received and apologize for the less-than-satisfactory experience you had. We hope you provide us with the opportunity to come up with an amicable solution and would appreciate it if you contact us at your earliest convenience. Best, Matt Dean - Service Manager - 907-762-5131
Very professional easy to get through the process.
Very professional easy to get through the process. Helpful and informative. Friendly and very personable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lynette, Thank you for your positive feedback! We're delighted to hear that you found our team very professional, helpful, and friendly. Your satisfaction is important to us, and we appreciate your kind words. If you ever have more questions or need assistance, feel free to reach out. We look forward to providing the same level of service in the future.