Reviews
Write a reviewExcellent service and excellent product
Excellent service and excellent product!!! Very impressed by the no pressure sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the great review, James! Thank you for your business and safe travels!
Great experience
My husband and I recently bought a new F150, and we had a great experience. My husband had been talking to a salesman for a couple months, trying to nail down what we wanted, and he never got frustrated with the length of time it took. I came by myself to test drive a truck and was treated very respectfully. That has not always been the case at other dealers. When we finally found the truck we wanted, the transaction was very smooth. We felt very well taken care of and are very pleased with the purchase and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We hope you are enjoying all the wonderful features of your new F150, Summer! Please let us know if you ever have any additional questions or concerns! Safe travels!
Glad to Continue with TFSMH
Routine maintenance that was handled promptly. My next visit tomorrow seems more serious for an eight month old truck. I hope the service is on a par with recent experiences.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Jack. Please let us know if there is ever anything else we can do to assist you.
Great Service
Ford F-250 Diesel Service was great. Staff as Helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We hope everything was completed to your satisfaction, Gary! Thank you again for choosing The Ford Store Morgan Hill!
Great Service
I'm extremely pleased with the over service, from the greeting to the shuttle service and picking up the vehicle. I have confidence that the service completed on the car is 100% done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to hear we are living up to our commitment to excellence, David! We hope we can continue to be your one-stop shop for all your vehicle needs!
Good experience for service (first oil change)
Got my 2015 F150 first oil service at 8.5k miles before a long trip on the Mojave Road. Service staff was helpful, and gave me a contact to discuss performance details of the truck. Very happy with the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear we could be of such help! We hope to assist you again down the road!
Terrific service.
From the moment we walked on the lot and Jerry Gaither approached us and showed us around we had nothing but a great experience. Working to get the financing and signing the final papers were all made easy. The experiences we have had with service department have been so easy. Nothing but great things to say about Ford Store Morgan Hill.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your amazing review, Pamela! We look forward to seeing you again!
great service
kevin, my service advisor was very helpful and his followup was good.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cory, we're glad everything was done to your satisfaction! Please let us know if there is ever anything else we can do to assist you in the future!
Quick service. Great service.
Service adviser Ashley Valletta was awesome. Took care of my urgent request without an appointment and took care of two outstanding recall notices too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your review of our Staff here at The Ford Store Morgan Hill, Mark! We hope to see you here again down the road!
First rate dealership.
You guys and gals are first rate. Keep up the great work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for always choosing The Ford Store Morgan Hill! We look forward to your next visit!