Reviews
Life long relationship with Crippen
I'm am a spoiled daddy's girl who almost always gets her way, so I can be hard to please. Al Travis, Chad Eley and the team at Crippen had delivered every time. I never have felt the normal car dealership pressure at this place. I get the truth about my prospective purchase and I appreciate that. Sometimes women get run over when purchasing a vehicle, I was treated with nothing but respect. This is my second vehicle that i have purchased here and again, I am beyond pleased. I will be back in few years to see the guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
Great as always. Would not go anywhere else to have my vehicles serviced. they have serviced my vehicles for the last 20 years at least.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A completely positive and satisfying experience
Mark Bechtel and Dan Clay are fantastic. They care, they listen, they want to provide a positive experience, they want to exceed your expectations, and want you to feel completely satisfied. They truly value your business, and their relationship with you. Thank you! Dale Bennett
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Professional and hassel free processing! Friendly staff! I would highly recommend puchasing your next used/new vehicle at Crippen :-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had the greatest car buying experience ever!!
Al Travis is a wonderful salesman to work with at Crippen. Friendly, professional and accommodating to your needs. I will return for my next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Goes the extra mile
Rodney was very helpful and made buying my first car very successful! I really enjoyed working with Crippen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service, Great People, Excellent Experience
This was one of my most pleasurable car buying experiences ever. Rodney Sumpter was a pleasure to work with. I highly recommend Crippen! Be sure to ask for Rodney!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service people were very helpful and professional.
I appreciate not only Mark's friendliness, buy also his professional concern regarding my car's issues. Also appreciate the way the work was done. Would like to have thanked the folks who worked on my automobile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
VERY good service
I have been in many automotive dealership service departments and have never had service this good. You feel at home here and are treated like family. I have two vehicles that I have serviced every 3000 miles and have never had a problem with any repairs made at Crippen. My last three GMC's were purchased there and when was in for service this time spent time in the sales department checking out my next GMC that I will be getting soon. Thanks to Mark and my "Crippen family" Gordie Maurer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tire repair and Oil Leak
I recently purchased a car at Crippen and it needed repairs. They worked on my car immediately and were extremely friendly and kept me up to date about the status of my vehicle. Great staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase