Crippen Automotive

Kyle was great to work with. Worked hard at getting a price that was fair for both parties. Would highly recommend people driving here to buy a vehicle. Drove from Cedar Springs & was well worth it.

YOU SHOULD COUPON MORE TO YOUR VALUED CUSTOMERS. I FREQUENT THE SERVICE DEPT. 3-5 TIMES A MONTH AND THERE IS NO DISCOUNT OR PUNCH CARD NOTHING FOR ME TO RETURN MULTIPLE TIMES. WHEN I HAVE SPENT OVER $500,000.00 IN NEW VEHICAL SALES AND SERVICE OF MY FLEET , I JUST WISH I WAS BETTER TAKEN CARE OF. IM NOT ASKING FOR ANYTHING FREE BUT I DO THINK I WILL BE SHOPPING AROUND FOR SERVICE INCENTIVES FROM OTHER DEALERS.

They are always very professional, extremely friendly and knowledgeable. Both sales and service always make me feel valued. Love this dealership! Scott Kemp and Mark Bechtel are fantastic!

The female CSR that helped with the oil change was very pleasant, knowledgalble and nice. A very nice addition to your dealership. Give her a raise.

Mark met me with a smile and got me oil changed in the time quoted. As has been the case in the past, it was a very positive experience.

Crippen has always been accommodating to my family. I called in the morning and had an appointment for 1:00 that very day to get the oil changed in my car and my moms. My mom lives 200 miles away and comes to Crippen to purchase her cars and have service done. We are loyal customers of this dealership because they treat us right! Thanks Crippen!

I come here to get all my oil changes. Staff is alwasy friendly. Even if I have to wait 45 minutes - I don't mind. They have a nice lounge area

Fast, friendly...great service. Dawn is a big help. So glad I purchased my car at Crippen! Great Dealership and service.

Visited for a regular service issue. Mark Bechtel was friendly and professional. He did a great job with quickly assisting me with several concerns. Thanks

I needed my key fob replaced. It was covered by warranty. It was fast and convenient. Mark did a great job. Have always had a good experience at Crippen. This was the first time with Mark and he carried through with the professionalism I have grown accustom to.